To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.
Group/Division
The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.
What You'll Do
In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.
What You Will Do
Curate and govern knowledge assets
Manage priority content through creation, review, publication, maintenance, republishing, and archival.
Apply approved information models, templates, metadata standards, style guidance, and lifecycle controls.
Conduct content audits and coordinate remediation with authors, reviewers, and content owners.
Improve findability and reuse
Classify and connect content using consistent metadata, taxonomy, relationships, and navigation patterns.
Identify reuse opportunities across products, subsystems, libraries, and divisions.
Find duplicate or near-duplicate content and support consolidation, rationalization, and modularization.
Enable AI-ready content
Validate structure, context, terminology, metadata, source quality, and traceability for machine consumption.
Prepare governed content for search, knowledge retrieval, AI assistants, bots, and other delivery experiences.
Apply human-in-the-loop review and escalation practices to protect accuracy and trust.
Use insights to improve the ecosystem
Monitor content health, reuse, metadata, quality, and discoverability indicators.
Turn findings into practical recommendations for content architecture, standards, workflows, and enablement.
Partner with Technical Writers, Information Architects, Knowledge Engineers, Content Ontologists, Engineering, and Product teams.
Qualifications
Professional experience in Technical Publications, Information Architecture, Content Strategy, Knowledge Management, or a related discipline.
Demonstrated experience with structured content, metadata, enterprise content platforms, or content governance.
Strong organizational, analytical, communication, and cross-functional collaboration skills.
Preferred: Experience with DITA/XML, IXIASOFT or another CCMS, Fluid Topics or a comparable delivery platform, taxonomy or ontology concepts, content analytics, or AI-assisted content workflows.
Minimum Qualifications
Bachelor’s degree in Technical Communication, Information Science, Computer Science, Engineering, Knowledge Management, or a related field.
15+ years of experience in Information Architecture, Content Strategy, Technical Documentation, or Knowledge Management.
Proven expertise in content modeling, metadata, taxonomy, controlled vocabularies, and information architecture.
Strong knowledge of structured authoring, XML/DITA, content reuse, and content governance.
Experience with CCMS platforms, metadata-driven publishing, and digital content delivery solutions.
Strong analytical skills with experience defining content metrics, KPIs, and governance dashboards.
Excellent stakeholder management, communication, facilitation, and influencing skills.
Ability to translate business requirements into scalable content and information architecture solutions.
Experience leading cross-functional content, process, and technology transformation initiatives.
About KLA
We provide advanced inspection tools, metrology systems, process solutions, and…