To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.
Group/Division
The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.
What You'll Do
In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.
Job Summary & Responsibilities
We are seeking a highly skilled, self-driven person to support our advanced Metrology and Inspection systems. Within a small team of engineers, you will serve as the primary technical contact for our customers, ensuring exceptional service and satisfaction. This role combines hands-on technical expertise with customer engagement, supporting cutting-edge measurement and automation technologies that drive semiconductor material manufacturing forward
Why Join KLA?
Industry Leadership: Work with state-of-the-art metrology and inspection systems shaping the future of semiconductor technology.
Customer Impact: Be the trusted technical advisor and build strong, lasting relationships with our customers.
Continuous Growth: Receive technical trainings at our Training centers in Singapore / Taiwan / Korea / US and regular opportunities to deepen and develop your soft skills, and expertise in semiconductor metrology and inspection.
Job description:
Provide on-site support for repair, maintenance, calibration, installation and upgrades of metrology and inspection tools in compliance with KLA standards and service agreements
Diagnose and resolve complex hardware and software issues utilizing advanced diagnostic tools, AI-assisted analysis, and collaboration with multicultural KLA technical support and engineering teams.
Assuring operational availability and performance of the assigned metrology and inspection systems by aligning service interventions closely with customer Equipment engineers
Manage escalations and critical customer situations effectively.
Prepare detailed Field Service Reports (FSRs) documenting tool performance, issue resolution, and installation updates; Manage individual part inventory account
Work Requirements:
You are living in Burghausen / Altöttingen, Upper Bavaria area – or able to relocate
Comfortable with working in cleanroom environments, including gowning and face mask
Physical capability for manual tasks such as bending, crawling, and working around semiconductor systems, and handling and lifting of spare parts
Willingness to work flexible hours as required to support business operations including weekends (max. once per month)
Ability and flexibility to travel up to 30% domestically (South Germany and Austria) and internationally (US, Asia)
Valid driver’s license Class B for Germany
Technical Expertise:
Proven ability to troubleshoot complex electronic and electro-optical systems in semiconductor or manufacturing environments
Demonstrated ability to read and analyze opto-mechanical and electronic schematics
Working knowledge of metrology inspection equipment
Strong mechanical and electrical aptitude; electronics experience preferred
Basic IT Hardware, Networks, Operating System and software troubleshooting skills
Basic knowledge of laser physics and optics
Proficient with Microsoft Office tools (PowerPoint, Word, Excel)
Basic programming skills – e.g. Python
Experience with LabView, MATLAB or other…