About us
Ann Taylor and LOFT empower women to find their authentic self-expression. Ann Taylor outfits the modern American woman so she's ready-for-work and ready-for-anything in timeless, tailored style. LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them.
Discover a culture that empowers employees with access to industry leaders and the tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?
About the Role
The HR Generalist plays a key role on the HR Business Partner team, providing day-to-day HR partnership and operational support as the team serves leaders and associates across the Ann Taylor and LOFT brands. This role collaborates closely with HR Business Partners and HR Centers of Expertise to deliver a consistent, positive associate experience in a fast-paced corporate retail environment. The position is based in the Times Square office in New York and is primarily in-office, with flexibility.
The ideal candidate is organized, analytical, and solutions-oriented, with sound judgment, strong communication skills, and a high level of urgency, discretion, and professionalism. The HR Generalist supports the full associate lifecycle, including onboarding, offboarding, employee relations, performance management and development, HR programs, workforce administration, reporting, and analytics. The individual must be comfortable navigating ambiguity and interacting confidently with leaders at all levels.
The impact you can have
Associate Experience: Manage new-hire onboarding, including pre-start communication, orientation, check-ins, and ongoing program updates; coordinate offboarding and conduct and document exit interviews.
Employee Relations and Performance: Respond to associate questions and concerns with consistency, empathy, and urgency. Partner with HR Business Partners to coach leaders and associates, support performance improvement plans, address employee relations matters, and participate in workplace investigations in coordination with Legal.
Performance Management and Talent Programs: Support performance management, development planning, talent assessments, engagement surveys, internship programs, and other talent initiatives and events.
Organizational Design and Workforce Planning: Support organizational design activities, maintain organizational charts, and coordinate workforce changes and restructurings.
Talent Acquisition Partnership: Provide accurate requisition details and current job descriptions, coordinate with Talent Acquisition and hiring leaders, and participate in interviews as needed.
Leave and Policy Support: Guide associates through leaves of absence and other policy-related processes, escalating complex matters when appropriate.
Compliance and Documentation: Maintain accurate, confidential records related to employee relations, performance, engagement, corrective action, and workplace safety. Support policy administration, internal audits, Form I-9 compliance, OSHA reporting, and other applicable requirements.
HR Operations and Data: Process associate changes and separations in Workday, maintain data integrity, and prepare HR reports and workforce insights for HR Business Partners and business leaders.
Budget and Headcount Support: Partner with Finance and Compensation on headcount planning, compensation activity, and payroll budget management for assigned client groups.
Contingent Workforce: Manage contingent workers for assigned client groups in partnership with the staffing agency and maintain accurate workforce reporting.
You’ll bring to the role
Bachelor’s degree in Human Resources, Business, or a related field, or equivalent relevant experience.
Three years of HR experience in a fast-paced professional environment, including hands-on employee…