Full-time · On-ground across Lebanon
KristiesLab is a strategic marketing, communications and experiential agency working with brands across Lebanon, the Gulf and the wider MENA region.
About the role
You will supervise our teams of sales promoters and hostesses during in-store promotions, brand activations and events. You make sure the team is in place, briefed and performing, that the stand and materials are as they should be, and that reports reach the office on time.
What you will do
Team supervision
Brief promoters and hostesses before each shift on the brand, the offer and the targets
Check attendance, punctuality, uniform and grooming
Coach the team on-ground and correct issues on the spot
Arrange replacements when someone is absent
Help recruit and train new promoters and hostesses
On-ground execution
Visit the outlets and venues on your route and check that each activation is running as planned
Check that stands, products, samples and promotional materials are in place and in good condition
Follow stock levels and request replenishment in time
Coordinate with store managers, venue staff and the client's team on-site
Solve problems on-ground and escalate what you cannot solve
Uniforms and materials
Hand out uniforms and materials before each project and collect them after
Check that everything is returned in good condition
Reporting
Send daily reports with photos: attendance, sales, stock and shopper feedback
Collect and check the promoters' sales sheets
Prepare the end-of-project summary for the office
What we are looking for
2 or more years of experience in promotions, activations, merchandising or retail, including leading a team
Able to manage and motivate a team of young promoters and hostesses
Organised and reliable, with strong follow-up
Good spoken Arabic and English
Comfortable with WhatsApp reporting and basic Excel
Available for evenings, weekends and holiday periods
A valid driving licence and your own car
How to apply
Send your CV to hr@kristieslab.com with the subject line: Field Supervisor – Your Name.