Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Applicants must be legally authorized to work in the United States without restriction now, and in the future. The company will not sponsor employment visas for this role.
Job Description
We are seeking 15 Technicians to support our client in Dallas, Texas and Buffalo, NY, with candidate able to travel between locations. These are fully onsite positions with availability across AM, afternoon, and PM shifts .
In this role, Technicians will work a rotating schedule of five consecutive days, averaging 160 hours over each four-week period, while ensuring adequate time off between scheduled workdays.
Candidates must be able to reliably commute to and work onsite at client locations throughout the Buffalo area . Flexibility to work assigned shifts and travel between local sites as needed is required.
Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes.
Receive and validate rack-scale equipment against deployment documentation, shipment details, and site intake procedures.
Inspect racks, doors, frames, fittings, labels, and visible internal components for shipping damage, missing parts, defects, or other deployment blockers.
Document and escalate exceptions promptly so damaged, incomplete, or nonconforming equipment is identified before power-on or engineering validation begins.
Check for visible signs of leakage, improper connections, abnormal conditions, or safety concerns and communicate findings before equipment is placed into service.
Connect limited, directed control cables as instructed, ensuring cabling is secure, organized, and aligned with deployment guidance. Site facilities teams are expected to connect power to the cabinet/cube where applicable.
Assist with initial power-up coordination, observe for obvious hardware or environmental issues, and confirm the rack is ready for engineering monitoring and next-step direction.
Coordinate closely with engineers, site leads, and onsite operations teams during bring-up; provide real-time status updates and support additional guided physical or configuration checks as directed.
Install and remove SD cards on the cabinet, including work in tight or restricted locations when required.
Follow all documented safety, compliance, access, cleanliness, lockout/startup, and equipment handling requirements for the site.
Your Future at Kyndryl
Imagine being part of a dynamic team that values your growth and development. As a Deployment Technician at Kyndryl, you'll receive an extensive and diverse set of technical trainings and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit.
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Who You Are
Required Technical and Professional Expertise
This opportunity is ideal for individuals who are eager to learn and have…