Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers, with AI at the core. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations.
In this role, you will be a trusted ally and visionary, delivering differentiated value through engaging demos and compelling presentations that showcase our industry credibility. You have the unique opportunity to join us at a pivotal moment, shaping how our consulting practice operates today and evolves for the future.
What You Will Do
Lead and Coordinate Pre-Sales: Lead the entire pre-sales process to ensure high-quality, compliant solutions that adhere to Kyndryl best practices.
Support Cross-Functional Teams: Support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales, and Delivery in close collaboration with Customer Partners and Kyndryl Consult Partners.
Develop Strategic Solutions: Identify complex customer business and technical requirements, leveraging Kyndryl's capabilities to generate winning, profitable, cross-practice deals.
Integrate & Modernize Systems: Design and execute modernization strategies while integrating mainframe databases and core systems with modern cloud platforms.
Drive Stakeholder Collaboration: Collaborate with internal and external stakeholders to produce winning responses and create optimal technical architectures.
Nurture Alliance Partnerships: Actively build relationships with external alliance partners to foster a collaborative environment and co-create joint offerings.
Demonstrate Tangible Value: Develop and deliver compelling demonstrations, proofs of concept, and prototypes that showcase the practical value of our solutions.
Showcase Technical Authority: Apply deep domain expertise and external certifications to serve as a recognized subject matter expert across practice subdomains.
Your Future at Kyndryl
Becoming a Customer Technology Advisor at Kyndryl is an excellent gateway to many different paths. You’ll be creating a well-rounded skillset while gaining professional certifications and qualifications. You can evolve horizontally into other technical or non-technical areas, or move vertically into senior leadership or specialized domain roles. There are many different types and flavours of roles at Kyndryl, so everyone can find the opportunity that suits them best.
Who You Are
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Skills and Experience
Deep domain knowledge of service offerings and technical solutions within a consulting practice.
Demonstrated experience translating complex technical knowledge into actionable customer insights and strategic solutions.
Proven background in consultative selling and pre-sales architecture.
Recognized external technical certifications supporting relevant subdomain areas (e.g., Application…