Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Your Role
As a technical Network Subject Matter expert role which requires strong hands-on experience on Network technologies. We are seeking a highly skilled Network Subject Matter Expert with strong hands-on experience across network technologies. This role requires the ability to work effectively in a collaborative team environment while providing both technical expertise and thought leadership in managing complex customer issues and transitioning new business operations and services from customers to Kyndryl.
What you will do
Provide expert-level support for enterprise networking technologies, including routing and switching.
Serve as a subject matter expert in network load balancing, firewalls (Palo Alto), routing, and switching technologies.
Research, evaluate, design, implement, troubleshoot, and optimize network infrastructure solutions across platforms including: Cisco, Arista, Wireless technologies, Load balancers and Firewall appliances
Administer and support Dynamic Host Configuration Protocol services.
Design, implement, and troubleshoot SSL End-to-End, SSL Offloading, and SSL Pass-Through load-balancing solutions using F5 and Citrix NetScaler technologies.
Manage IP address allocation, utilization, and lifecycle processes.
Perform administration and operational support of software upgrades, life cycle management and Operation support.
Operations and implement enterprise network solutions for data center and branch office environments, i
Routing and switching infrastructure
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent industry experience.
Required skills and experience
•Familiar with a variety of IT concepts, practices, and procedures
•Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models
•Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
•Analytical and problem-solving skills with high attention to detail
Preferred Skills and Experience
Ensure all work is completed in accordance with established Service Level Agreements and Operational Level Agreements.
Perform advanced troubleshooting and conduct Root Cause Analysis to identify, document, and resolve recurring issues.
Participate in continuous improvement initiatives to enhance service quality, operational efficiency, and network reliability.
Strong hands-on expertise in enterprise networking technologies.
Advanced knowledge of routing, switching, wireless networking, firewalls, and load balancing.
Proven ability to troubleshoot and resolve complex…