Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Your Role
As a Mainframe Performance & Capacity Management Specialist at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.
What You Will Do
Monitor, analyze, and optimize performance across IBM z/OS mainframe environments.
Perform capacity planning, forecasting, and trend analysis for processors, LPARs, Sysplex, storage, and tape resources.
Analyze SMF/RMF data to identify bottlenecks and recommend performance improvements.
Configure and tune WLM policies to meet service level objectives.
Conduct performance diagnostics, root cause analysis, and system tuning across z/OS, JES, CICS, DB2, IMS, DASD, and tape environments.
Develop performance and capacity reports, forecasts, and recommendations for stakeholders.
Collaborate with infrastructure and application teams to resolve complex performance issues.
Drive cost optimization initiatives, including resource utilization and MLC optimization.
Provide technical guidance on infrastructure design, scalability, and performance best practices.
Participate in 24x7 on-call support for critical client environments.
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Expertise
5+ years of experience in mainframe performance and capacity planning on IBM z/OS platforms.
In-depth knowledge of SMF/RMF data analysis, WLM configuration, and z/OS system performance metrics.
Experience with Workload Load Manager (WLM), Parallel Sysplex configurations, multiple LPAR environments, and experience in capacity/performance reporting and modeling.
Must have system performance understanding of mainframe components covering the areas of ZOS, JES, CICS, DB2…