Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Your Role
The Mainframe Storage Support Specialist will provide expert-level support for enterprise mainframe storage environments, ensuring high availability, stability, and performance of mission-critical services. The role involves administration, monitoring, troubleshooting, and implementation of storage solutions across complex z/OS environments.
What you will do
Provide day-to-day support for IBM mainframe storage infrastructure and associated technologies.
Manage and maintain DASD storage subsystems, storage allocation, and performance optimization.
Support IBM DFSMS components, including SMS, ACS routines, HSM, DFP, DSS, and RMM.
Administer and support storage hardware and software platforms such as IBM DS8K, FlashSystem, and related storage technologies.
Perform incident management, root cause analysis, and problem resolution for storage-related issues.
Participate in change management activities, including implementation planning, risk assessment, testing, and execution.
Monitor storage utilization, analyze trends, and perform capacity management activities to ensure future growth requirements are met.
Support
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscale's that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Expertise
5+ years of experience supporting IBM Mainframe Storage environments, with strong knowledge of IBM z/OS operating systems and storage architecture.
Hands-on experience with the DFSMS suite (SMS, DFHSM/HSM, DFDSS, ICKDSF, RMM, IDCAMS, ISMF).
Hands-on experience supporting IBM DS8000 storage platforms.
Practical experience managing backup, recovery, replication, and disaster recovery processes.
Preferred Technical and Professional Experience
Deep understanding of DASD management, storage provisioning, performance tuning, and capacity planning.
Familiarity with storage monitoring/reporting tools and incident, problem, and change management processes.
Strong analytical and troubleshooting skills with the ability to support critical systems under tight operational and SLA requirements.
Bachelor’s degree in Information Technology, Computer Science, Engineering (or equivalent experience) and strong English communication skills.
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see…