Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
As a Mainframe WAS MQ Systems Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.
There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
Key Responsibilities :
Install, configure, upgrade, and maintain IBM WebSphere Application Server (WAS) for z/OS and IBM MQ environments across development, test, and production systems.
Administer MQ Queue Managers, Queue Sharing Groups (QSG), Sysplex environments, and Coupling Facility structures to ensure high availability and performance.
Perform advanced troubleshooting of WAS and MQ issues, including JVM crashes, thread dumps, application failures, queue management, and performance bottlenecks.
Monitor, tune, and optimize middleware infrastructure using tools such as OMEGAMON, RMF, MQ Explorer, Dynatrace, SYSVIEW, and BMC MainView.
Design and implement MQ clustering, workload balancing, disaster recovery, backup, recovery, and business continuity solutions.
Develop and maintain automation scripts using wsadmin (Jython), REXX, and shell scripting to improve operational efficiency and deployment processes.
Implement and maintain security controls including SSL/TLS, JAAS, SAF integration, RACF policies, and MQ security best practices.
Participate in 24x7 on-call support, major incident management, root cause analysis, documentation, and mentoring of junior administrators while driving continuous service improvements.
At Kyndryl, we're committed to providing the best possible service to our customers, and as a Systems Management Specialist, you'll be an integral part of that mission. So if you're passionate about technology and want to be part of a dynamic team that's shaping the future of IT infrastructure management – then this role is for you.
Your Future at Kyndryl
Kyndryl's focus on providing innovative IT solutions to its customers means that in Systems Management, you will be working with the latest technology and will have the opportunity to learn and grow your skills. You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Expertise
6 to 10 years of experience in IBM WebSphere Application Server for z/OS (WASz) administration and IBM MQ support.
Strong experience in installation, configuration, maintenance, and troubleshooting of IBM MQ environments.
Hands-on expertise with Queue Sharing Groups (QSG) and Coupling Facility technologies.
Experience with MQ Explorer, Tivoli Monitoring, OMEGAMON, SYSVIEW, BMC MainView, MQATTACH, and ICC.
Strong…