At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.
At L.L.Bean, we’re not just about selling gear; we’re about inspiring and enabling people to enjoy the great outdoors. Whether you’re hiking up a mountain of data, paddling through event planning, or navigating the trails of hiring top talent, you’ll find your place here as a summer intern. Lace up your boots, grab your backpack, and get ready for an unforgettable adventure like no other with L.L.Bean’s Summer Internship Program.
Job Description Summary:
A summer internship at L.L.Bean is an introduction to our company that provides an opportunity for the right individual to contribute to moving the business forward and to gain exposure to key areas of the organization. Interns supporting the Retail Store Operations team will take on a variety of projects across our growing network of 76 retail stores, including our Flagship Store in Freeport, Maine, and collaborate cross-functionally on business opportunities that directly benefit L.L.Bean. This internship is 9 weeks in duration, beginning June 1, 2027 and ending July 31, 2027.
This is an in-office role based at our Freeport, Maine headquarters, with an expectation of being onsite at least 4 days per week. This is a 32-36 hour/week role, Mon-Thurs.
Job Description
Retail Store Operations Internship – Home Office Role, Freeport Maine HQ
The Store Operations Intern’s primary responsibility is to support operational programs across our retail stores, with a focus on Store Development and New Store Openings (NSOs). In partnership with the Store Operations team, they will help develop, document, and improve processes, tools, and resources used to open and support stores. They will also provide project and administrative support, including scheduling, travel coordination, store communications, and project documentation.
Responsibilities:
Support New Store Opening planning and execution, including project schedules, travel logistics, administrative details, and store support.
Help document and improve NSO processes to create a more efficient, consistent, and standardized approach to future store openings.
Develop and maintain tools, checklists, learning materials, SOPs, and other resources used by Store Operations and store teams.
Support project tracking, including timelines, key milestones, action items, documentation, and follow-up.
Partner cross-functionally with Store Design, Visual, Technology, Facilities, and other teams supporting store development and openings.
Support current Store Operations programs, process improvements, store communications, and daily store needs.
Provide Retail Home Office administrative support, including calendar and file management, meeting preparation, scheduling, and communications.
Balance office-based project work with hands-on execution, store walkthroughs, and onsite meetings.
Travel to retail stores is expected, with the potential to directly support a New Store Opening depending on project timelines.
Demonstrate problem-solving and critical-thinking skills in a fast-paced and dynamic retail environment.
Model L.L.Bean’s core values, brand, culture, and mission.
Deliver legendary, world-class customer service and support a strong service and selling culture.
Assume additional responsibilities as assigned.
Qualifications:
Must be currently enrolled in a 4-year college or university degree program with a minimum cumulative GPA of 3.0
Must have reliable transportation for the duration of the internship, as this is not a remote role and requires one to be in our Freeport Maine HQ at least 4 days/week
Must be able to find personal housing accommodations within…