Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.
Labcorp is seeking an Executive Director, Enterprise Change Management & Adoption to join our team!
Primary Responsibilities
1. Enterprise Change Management Strategy & Methodology
Define and lead Labcorp’s enterprise change management and adoption strategy aligned to corporate AI, automation, and digital transformation priorities
Establish a repeatable, standardized change management methodology and framework (e.g., structured, research-based approaches such as ADKAR / Prosci or equivalent) scaled for enterprise use
Ensure change management is embedded at the beginning of major transformation initiatives rather than treated as a downstream communications activity
Create scalable approaches that can be deployed consistently across multiple business units and transformation programs
2. Partnership with Workforce Readiness & Transformation
Serve as the change and adoption partner to the Executive Director, Workforce Readiness & Transformation, on the AI and Tech-enabled transformation major initiatives
Translate workforce impact assessments, future-state role designs, and workforce transition plans into change strategies, stakeholder plans, and adoption approaches
Jointly define the division of labor on each initiative so workforce design and change execution are complementary and non-duplicative
Co-develop integrated readiness measures that connect workforce readiness with change readiness and adoption
Align reskilling and capability-building milestones with adoption and reinforcement timelines
3. Strategic Partnership with IT & AI Transformation
Partner closely with Information Technology, Digital Transformation leaders, and the Office of the Chief AI Officer (CAIO) to align change and adoption activities to Labcorp’s AI and digital roadmap
Participate in planning and prioritization for major AI, automation, and technology initiatives to proactively identify change impacts and adoption requirements
Ensure change management, communications, and adoption activities are incorporated into solution deployment plans and release schedules
Drive adoption of enterprise AI tooling, agentic platforms, automation solutions, and emerging technologies
Translate technology roadmaps into change impacts, stakeholder actions, and adoption plans
4. Stakeholder Engagement & Leadership Alignment
Identify, map, and segment stakeholders across impacted business units, functions, and employee populations
Activate and enable executive sponsors, building visible, active, and sustained sponsorship for change
Develop and equip a network of change agents, champions, and people leaders to drive adoption at the front line
Build leadership alignment and coalition across senior stakeholders on the case for change and the path to adoption
Partner with HR Business Partners and business leaders to lead change within their organizations
5. Change Impact & Adoption Assessment
Assess the change impacts of AI, automation, and digital transformation initiatives on people, processes, and ways of working
Conduct change readiness assessments and identify adoption risks across impacted…