Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.
Labcorp is seeking a Lab Ops Director to join our team in Holyoke, MA.
Job Responsibilities
Direct operational activities of the Chemistry, Hematology, Immunoassay, Microbiology, and Infectious Molecular testing departments, including technical and non-technical operations
Fiscal oversight of the departments, including labor, reagent, and capital expense
Responsible for acquiring additional capital resources necessary to maintain service levels
Directly supervise, train, and mentor laboratory supervisors, and have accountability for all staff within the departments
Ensure the laboratory provides market leading service levels to meet the needs of our customers and patients, including meeting thresholds for key performance indicators
Oversee the implementation of new methodologies, instrumentation, and quality control
Support business development, participate in external customer relationships, and collaborate with internal customers to meet business objectives
Prepare and provide presentations to external and internal customers
Collaborate with the medical director, technical director, QA, laboratory managers, discipline directors, other laboratory directors, and corporate operations
Oversee laboratory audits, with accountability to implement corrective, preventative, and effectiveness actions for findings and deficiencies
Oversee training, talent development and employee engagement initiatives, ensuring policies and procedures are followed
Keep the VP of Operations apprised of all relevant issues
Maintain a clean and safe work environment
Minimum Qualifications
Bachelor’s degree in Chemical or Biological science, Clinical Laboratory Science or Medical Technology
6 years of or more of clinical diagnostics laboratory experience within a supervisory or management role
3 years or more of experience managing people leaders
Preferred Qualifications
ASCP or AMT certification
Additional Job Standards
Prior experience in a high volume, clinical laboratory environment
Strong working knowledge of CLIA, CAP and relevant state regulations
Understanding of laboratory operations as well as policies and procedures
Proven success in training and developing both technical and non-technical employees
Ability to problem solve and provide solutions under minimal supervision
Previous experience working in an autonomous environment with a high degree of accountability
Strong presentation and communication skills; both written and verbal
High level of attention to detail with strong organizational skills
Proficient with Laboratory Information Systems and Microsoft Office
Ability to handle the physical requirements of the position
At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference.…