- Where
- Plymouth, Massachusetts, United States
- Level
- Mid
Are you excited to take the next step in a management role in your Hospitality career?
Come join our team at the Fairfield Inn & Suites as the Assistant General Manager!
The Assistant General Manager will work hand in hand with our experienced General Manager to ensure the smooth operations of the property. This is an amazing opportunity to work with both dynamic coworkers & skilled leadership.
Pay: Salary
Schedule: Mid- shift & evenings- weekends & holiday availability
Job Type: Full- Time
keywords: hotel manager, hotel front desk, assistant general manager, H O T E L, hotel jobs
Responsibilities:
Front Office operations management to include, but not limited to, overall guest service, Brand standards, room availability, cost controls and overall profitability, systems use and management, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
Monitor and encourage team members performance and assist in training needs. Actively work on coaching, evaluating, and rewarding team members. Assist in scheduling and employee reviews process.
Monitor guest satisfaction reviews and scores with the General Manager and improve accordingly.
Ensure compliance with Marriott and Lafrance standards.
Greet guests and respond to guest inquiries, requests and issues in a timely, friendly, and efficient manner and resolves guest concerns.
Manage the housekeeping/laundry department as well as some housekeeping responsibilities.
Requirements
Prior brand hotel experience preferred
Minimum 1-3 years hotel Front Desk experience OR prior Property Management experience
Detail oriented with emphasis on building guest relationships
Must be available to work a flexible schedule
Benefits
Full Time Benefits offered: Vacation, Sick, Medical, Dental, Holidays & 401K
DailyPay - Get paid any day!
Tuition Reimbursement
Amazing Bonus Program
Annual Review Program
Extensive Brand Wide Hotel Room Discounts
Additional Company Wide Hotel Room Discount Program
Fun Company Events & Group Activities
Mentorship
Room for Growth