Title: KPI Program Manager
Location: Statewide Multi Use, ID
Job Requisition ID: Req-272011
Time Type: Full time
About Lamb Weston
You’ve probably enjoyed our fries without even knowing it! As a leading manufacturer in our industry, we inspire and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the world.
A highly innovative global corporation with a start-up mindset, we empower every individual to make a genuine difference. You’ll gain access to hands-on training to fuel your growth and success, explore opportunities for new solutions, and you’ll join a winning team of 10,000+ people all dedicated to raising the bar – together.
If you have a strong drive for results, a desire to help us bring the world together through our fries, and are ready for a fresh challenge, we want to hear from you.
Job Description Summary
The KPI Program Manager leads the design, governance, analysis, and continuous improvement of enterprise and functional key performance indicators. This role partners with business leaders to translate strategic priorities into measurable outcomes, establish reliable reporting routines with KPI Owners, and drive accountability for action. The KPI Program Manager ensures that metrics are clearly defined, supported by trusted data, and used consistently to improve operational and financial performance. This role also partners with Finance and HR Total Rewards on KPI performance forecasting to ensure accurate bonus accruals.
Internal title for this role is Manager Target Setting Cascade (TSC).
Job Description
Partner with leaders to define Key Performance Indicator (KPI) frameworks that connect strategic objectives, business plans, and operational priorities
Establish and maintain KPI definitions, KPI Owners, formulas, data sources, targets, thresholds, reporting cadence, and documentation
Develop clear scorecards, dashboards, and executive-ready performance narratives that highlight results, trends, risks, and opportunities
Work with Finance, HR Operations, Information Technology, and KPI Owners to validate metric accuracy, resolve discrepancies, and strengthen controls
Analyze performance drivers, conduct root-cause analysis, and translate findings into practical recommendations
Facilitate recurring performance reviews, document decisions and actions, and follow through with accountable owners
Support annual and periodic target-setting processes using historical results, forecasts, benchmarks, and strategic priorities
Identify opportunities to simplify reporting, automate manual processes, retire low-value metrics, and improve decision speed
Train business partners on KPI interpretation, data literacy, and effective use of performance management tools
Build alignment across functions and promote a culture of transparency, ownership, and fact-based decision-making
Basic & Preferred Qualifications
Bachelor’s degree in business, finance, HR, economics, analytics, engineering, operations, or a related field, or equivalent practical experience required
Master’s degree in business administration, analytics, finance, or a related discipline preferred
7+ years of experience in performance management, business analytics, finance, operations, or a related discipline required
Core Competencies:
Strategic thinking and business acumen
Data analysis and insight generation
Performance measurement and governance
Executive communication
Stakeholder management and facilitation
Attention to detail and data integrity
Problem solving and continuous improvement
Accountability and results orientation
Demonstrated experience designing KPI frameworks, target setting, scorecards, dashboards, or management reporting
Advanced proficiency with spreadsheets and presentation tools; experience with business intelligence and data visualization platforms
Ability to communicate concise, decision-relevant insights to senior…