- Pay
- $23.06/hr
- Where
- Behavioral Health Developmental Services - 150 North Queen Street, Lancaster, PA
- Level
- Mid
Starting Compensation:
$23.06/Hourly
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Job Description:
JOB SUMMARY
This is entry level professional social service work in our County Behavioral Health/Developmental Services Agency.
Employees who successfully complete a six-month probation in this classification are promoted to the Caseworker classification.
The caseworker trainee position is assigned to a Support Coordination Unit and the employee is commonly referred to as a support coordinator.
Employees in this position participate in formal and informal BHDS agency training programs which provide knowledge of the methods, procedures, rules and regulations necessary to perform social service and case management supportive services to individuals with Intellectual Disabilities and/or Autism and their families to assist them in attaining a more inclusive social, economic, emotional, and physical life while maintaining health and safety.
The work assigned is limited in scope and difficulty, and is performed under close supervision, but as knowledge and skills are acquired, more latitude in judgment and decision making is permitted.
Work also involves the training and application of problem-solving techniques.
Work is performed in accordance with established regulations, policies, and procedures, but employees are expected to exercise initiative and judgment in discharging their duties.
REPORTING RELATIONSHIPS
Work is reviewed by a support coordinator supervisor through regularly scheduled individual and group conferences, and the review of records and reports.
ESSENTIAL JOB FUNCTIONS
The support coordinator trainee participates in a formal and informal training program which provides the basic knowledge of the agency purpose, rules and regulations governing the operation of the agency, client population characteristics, and services provided. The training is provided within the framework of the 3 functions of support coordination: locating, coordinating and monitoring.
Learns about the network of community resources and agency-funded services by reviewing resources, site visits and working with and observing higher level casework staff.
Receives instruction regarding agency and State policies and procedures and completion of all applicable forms. Receives instruction in proper documentation techniques and use of the required databases.
Attends and participates in a variety of client meetings and is exposed to a variety of learning experiences, including forms and on-the-job training programs designed to develop professional and technical skills.
Performs a variety of entry level social services and support coordination duties designed to provide services to children and adults with intellectual disabilities and autism. Assists clients and families to develop their own potential for more adequately resolving their social, health, emotional and economic problems. Makes referrals to community agencies and resources to meet client needs.
Begins to manage a caseload of up to 35 clients which includes maintaining required levels of contact plan completion and monitoring.
Support Coordinators must also complete and participate in mandatory and elective trainings to meet ODP training requirements.
Occasional compensatory or flex time may be requested to meet the needs of individual clients, family members or service providers.
OTHER SPECIFIC TASKS OR DUTIES
The employee will work in collaboration with the Supervisor of the Unit and the Directors of Support Coordination and Administrative Entity (AE) staff to promote a cooperative work effort within the other Support Coordination Units.
They will promote a cooperative work effort within MH/ID’s various components, e.g. administrative, mental health, as well as with contracted…