PSG Global Solutions is Hiring!
PSG is the world’s largest and fastest growing provider of outsourced recruiting support to the global staffing and recruiting industry, with over 20% of the top 100 staffing companies utilizing our service today. Our recruiting centers are based in the Philippines, the preferred offshore location for supporting the US and global English speaking countries.
PSG combines the cost advantages of an offshore delivery model with the high-performance approach of a top-tier staffing company to deliver value to its clients. As with any high-performance business, having a strong and highly motivated team is critical to our success. PSG invests heavily in our people, as evidenced by our employee satisfaction score consistently exceeding 90% (we measure it every month).
Privacy Notice
We, at PSG Global Solutions, LLC (a Teleperformance company), are committed to respecting your privacy and the protection of your personal data. PSG Global Solutions, LLC (a Teleperformance company) needs to use your personal data to ensure that we can meet all the requirements in relation to your application to us. We also need to ensure we comply with laws and regulations, can respond to requests from supervisory authorities, handle legal claims, detect, and prevent fraud, and carry out our business activities. Our Privacy Notice is provided to inform you of how PSG Global Solutions, LLC (a Teleperformance company) processes your personal data, and we regularly review it to ensure that it is up to date.
Before proceeding with your application, please review our Candidate Privacy Notice to understand how we collect, use, store, and protect your personal data in connection with the recruitment process.
By clicking “Apply” , you acknowledge that you have been provided access to and have had the opportunity to review our Candidate Privacy Notice.
Click here to read the PSG Global Solutions US Candidate Privacy Notice.
Job Description
PURPOSE OF POSITION
Attract, Source, Assess and Retain candidates for contact center roles within a multitude of industries.
PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS
· Review and monitor employment applications for contact center employees
· Maintain relationships with appropriate recruiting resources
· Participate in offsite hiring events
· Develop community partnerships to increase candidate pipeline
· Maintain professional and accurate representation of Teleperformance to candidates
· Pre-screen applicants, schedule and conduct interviews
· Conduct pre-employment testing, reference checks and background checks
· Review and audit new hire paperwork ensuring completion and accuracy
· Communicate employment offers and orientation to new employees
· Maintain recruiting reporting and data i.e., interview/hire ratios or resource data
· Assist in other functions as required by supervisor
· Thrive as a team player in a fast paced, high energy, change oriented environment
QUALIFICATIONS
· 2 years recruiting and interviewing experience in a high-volume setting required (3 years preferred)
· Bilingual English/Spanish preferred
· Excellent customer service skills and building rapport with employees, management and vendors
· Excellent verbal and written communication skills
· Must be fast learner and quick problem solver
· Must have the ability to multi-task
· Must have proficiency in Microsoft Office Suite of products
· Ability to think innovatively with regard to recruiting and overall employee experience
· Previous call center experience preferred
· Excellent attendance history is required
· Must pass background and drug tests
Equal Opportunity Employment
All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.
Compliance with…