End Date
Wednesday 25 November 2026
Salary Range
£61,344 - £68,160
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
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Job Description
JOB TITLE: Product Owner – Workplace Experience
SALARY: £61,344 to £68,160
LOCATION(S): Halifax and Leeds
HOURS: Full time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at one of our office sites.
About this opportunity
The Product Owner for Workplace Experience is accountable for shaping, building, delivering and continually improving digital products and services that enable a safe, simple and effective workplace experience for colleagues.
Working across People Platform and with business, technology and third-party partners, the role owns products supporting areas such as Facilities Management and workplace helpdesk services, Event Management, Travel, and Health & Safety.
The Product Owner will translate colleague and business needs into a clear product vision, roadmap and prioritised backlog, ensuring products make it easier for colleagues to access workplace services while improving operational efficiency, automation, insight and control.
What you'll be doing:
Own the product vision, strategy, roadmap and prioritised backlog, balancing colleague needs, business value, risk, cost and technical sustainability.
Turn workplace needs into clear outcomes, epics, features and user stories, working with engineering, architecture, design, operations and business specialists from discovery through to implementation.
Use data, colleague insight and operational performance to prioritise improvements and measure adoption and outcomes.
Identify opportunities to simplify journeys, reduce manual processes and use automation and AI where they can demonstrably improve colleague experience or efficiency.
Build effective relationships across workplace services, technology, risk and third-party suppliers, creating clarity around priorities, dependencies and trade-offs.
Ensure security, privacy, accessibility, operational resilience, Health & Safety and other relevant controls are considered throughout the product lifecycle.
Why join us
This is an opportunity to shape digital workplace experiences that colleagues use to get things done every day. You'll be able to connect colleague needs with technology and operational improvement, bringing together services that have traditionally been experienced separately.
What you'll need
Customer Centricity – using colleague feedback and insight to anticipate needs and shape joined-up, outcome-focused workplace experiences.
Customer Insights – drawing insight from data and service information and translating it into clear product requirements and priorities.
Decision Making – applying sound judgement when balancing colleague outcomes, business value, delivery, cost, risk and technical considerations.
Managing Key Relationships – building consensus across business, technology, operations and supplier relationships, including constructively managing competing priorities.
Product Delivery – defining product roadmaps and managing end-to-end product development, enabling teams to deliver quality products at pace.
And any experience of this would be really useful
AI Literacy – applying an understanding of AI tools and appropriate rules and procedures to opportunities for improving workplace services.
Domain Knowledge – applying relevant business, risk and technical context to workplace services such as Facilities Management, events, travel or Health & Safety.
Agile Methodology & Tools – applying agile principles and practices to support effective delivery and continuous improvement.
This is a place for you...
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