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Leadership Development Program Manager
This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
GENERAL DUTIES
Owns and Manages the Leadership Development Program Portfolio
Manages multiple concurrent leadership development programs end-to-end across the frontline leadership pipeline (supervisor and manager audiences), owning scope, timelines, milestones, and outcomes for each program.
Serves as program owner and primary point of accountability for assigned leadership development programs and academies, coordinating internal faculty, co-facilitators, subject matter experts, and external partners.
Maintains program roadmaps and governance, balancing competing priorities, cohort schedules, and stakeholder commitments across the portfolio.
Monitors program budgets and external vendor relationships (e.g., executive coaching, assessments, licensed content), as applicable.
Oversees program logistics, including scheduling, faculty coordination, room and virtual setup, catering, and program completion records.
Designs Leadership Development Curricula and Learning Experiences
Architects multi-course leadership development series grounded in adult learning theory, evidence-based leadership development practices, and an established leadership competency model.
Ensures cross-program alignment and curriculum continuity so that courses reinforce one another and map to a shared leadership competency framework.
Designs high-quality in-person, virtual, hybrid, and blended learning experiences, including curricula, facilitation guides, participant workbooks, case studies, slide decks, and assessments.
Translates organizational strategy, vision, and competency frameworks into actionable program objectives and participant development outcomes.
Partners with subject matter experts and senior leaders to align content with LCMC Health's clinical and operational context and ensure materials remain current as organizational needs evolve.
Facilitates and Advises Leaders
Facilitates leadership development sessions for audiences ranging from frontline clinical leaders to directors and executives, adapting facilitation methods and content to audience needs and seniority.
Serves as a consultative thought partner and advisor to senior leaders on leadership effectiveness, team dynamics, and development priorities.
Leads train-the-trainer initiatives and faculty enablement to expand facilitation capabilities and ensure consistent program delivery across the system.
Supports Organizational Development (OD) Directors with individualized leadership development and succession planning for identified successors and high-potential leaders.
Measures Impact and Drives Continuous Improvement
Defines and manages the measurement strategy for frontline leadership development programs, including standardized evaluation tools applied consistently across the portfolio.
Tracks, analyzes, and reports program effectiveness, participant outcomes, and business impact.
Develops executive-facing reports and analyses connecting leadership development to organizational capability and succession goals.
Refines program content, design, and delivery based on evaluation data, participant feedback, and emerging evidence-based practices.
Assesses risks associated with programs and change initiatives and implements mitigation strategies.
Serves as a Thought Partner to the Director of Organizational Learning & Development
Proactively identifies operational and programmatic gaps and recommends solutions to minimize reactive problem-solving and reduce the need for Director intervention.
Provides insight into program design, sequencing, and participant experience, translating frontline observations into…