About the Brand
Our mission: To craft an ever-evolving collection of perfumes and home fragrances that let you play with scent to express everything that is you. We are here for every side of you. Collect them all. Mix’ and match. And most importantly: follow your nose. From the height of Millennialism to a new era in 2025, we never stop evolving. Bold, boundary-breaking, and beautifully in-between. We are rooted in genderfulness - not as a passing trend, but as a constant way of being. Because identity isn't static. And neither are we. We embrace the full spectrum. Every facet of self. The moods. The phases. The playful contradictions. The joy of reinvention - Never one thing, and never meant to be, We stand for multiplicity. Invite you into the power of scent - where fragrance isn't gendered, but generous. Where binaries dissolve. And something new takes shape. BoySmells.com
About the Role
We are committed to finding exceptional talent to represent our boutique opening in Brooklyn November 2026. We are seeking a passionate and customer-focused Sales Associate who enjoys creating meaningful connections, delivering exceptional service, and contributing to a successful store environment.
As a brand ambassador, you will bring the customer experience to life through authentic engagement, product knowledge, and thoughtful selling. You will build relationships with customers by understanding their needs, sharing the brand story, and providing personalized recommendations that create memorable shopping experiences.
In this role, you will support daily sales initiatives, maintain store standards, and collaborate with teammates to create a welcoming, service-driven environment. Depending on business needs, this role may include opening and closing responsibilities, keyholder duties, and supporting daily store operations. The ideal candidate thrives in a fast-paced retail setting, balances multiple priorities with attention to detail, and brings enthusiasm, professionalism, and a willingness to learn.
As part of the Leap platform, you may also have opportunities to support other brands within our portfolio through new store openings, activations, and market coverage needs.
Hourly Pay Range: $19/hr – $21/hr. Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications. This position is bonus eligible.
What You'll Do
Deliver an Exceptional Customer Experience
Create meaningful customer connections through authentic engagement, active listening, and personalized recommendations.
Provide an elevated shopping experience by understanding customer needs and delivering thoughtful product solutions.
Represent the brand with professionalism, enthusiasm, and a passion for creating memorable experiences.
Drive Sales Through Engagement
Support store sales goals through proactive customer engagement and strong selling behaviors.
Develop product knowledge to educate customers, share brand stories, and build purchase confidence.
Assist customers throughout their shopping journey, from initial engagement through checkout.
Support Store Operations
Maintain a customer-ready environment by supporting visual merchandising, replenishment, cleanliness, and overall store presentation.
Assist with inventory tasks, shipment processing, and daily operational priorities.
Complete opening and closing procedures, keyholder responsibilities, and assigned operational tasks as needed.
Follow company policies, procedures, and brand standards to ensure a consistent store experience.
Contribute to the Team
Collaborate with teammates and leadership to achieve store goals, support daily operations, and create a positive team environment.
Remain flexible and adaptable to support changing business needs, including peak selling periods, events, and special initiatives.
Bring a positive attitude, willingness to learn, and commitment to the success of the team.
Key Performance Indicators (KPIs)
Customer Experience: Creates…