Part-Time Receptionist
Programme Name: LCST
Location: Bristol
Hours: Wednesday – Friday 07.15-12.15
Looking for an opportunity to make an impact?..
The Role:
The Receptionist role will be based at our site in Bristol and consists of staffing the reception desk and providing Reception and Administration services for the business.
Leidos ethos:
Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and Expectations by which we select, recognise and reward employees. They create the environment that drives us toward our mission.
Inspired to make a difference, we are committed to solving the world’s toughest problems.
Passionate about customer success by being determined to understand and respond to our customers’ needs as if they were our own.
United as a team, we are bound together by our conviction that ethics and integrity are core to how we operate.
Primary Responsibilities
The role encompasses a wide range of tasks including:
Greeting staff and visitors, ensuring visitor sign-in and badge issuance, and managing temporary passes.
Managing car parking logistics such as maintaining records of permits, vehicle registrations, and contact details, ensuring safety and accessibility, and addressing parking issues.
Handling incoming calls on both the main and mobile reception lines and managing reception and facilities mailboxes.
Coordinating meeting room and Deskbird bookings.
Managing postal and courier services, including logging parcels, notifying recipients, processing outgoing shipments, and liaising with Trade Compliance for international parcels.
Controlling stock of consumables and catering supplies, including ordering lunch for meetings when necessary.
Reporting and managing building maintenance issues, working with cleaning and facilities staff, and logging faults and tracking them through to resolution.
Overseeing security protocols such as badge audits, key safe management, issuing passes for new starters and leavers, visitor management, hosting contractors, and managing alarm systems.
Verifying identification documents for new starters and managing visitor security forms to ensure proper badge allocation.
Administering car hire logistics, including key management and notifying colleagues of arrivals.
Managing contractor inductions, ensuring forms are completed and uploaded, and monitoring snag sheets for issues.
Handling IT equipment distribution and fault logging, maintaining stock levels, and managing loaned items such as Jabra devices.
Maintaining records for bike and locker hire, ensuring the completion of disclaimer forms.
Serving as a registered First Aider and Fire Warden.
Administering the Deskbird system, including updating user access and removing leavers.
Liaising with the Facilities Manager to communicate site and IT issues.
Providing additional administrative support as required.
Preferred Skills and Experience
Previous reception or customer service experience.
Strong communication and interpersonal skills, enabling professional engagement with visitors and colleagues at all levels with a confident, personable approach.
A proactive and solutions-focused approach, using initiative to resolve day-to-day queries and issues.
Excellent attention to detail and organisational skills, alongside the ability to manage competing priorities.
A discreet and professional manner and a clear understanding of the importance of confidentiality.
A flexible and adaptable approach, supporting changing office and business requirements as needed.
Clearance Requirements:
BPSS pre-screening required to start
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What we do for you:
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your…