Position Overview
We are seeking an experienced, technically fluent Product Owner to lead and grow a Site Reliability Engineering (SRE) team supporting BAN/LAN/WLAN Transport Site Reliability Engineering and Operations for a large-scale, geographically dispersed enterprise network. This individual will own the product backlog, manage and develop a team of 8–12 highly technical engineers, and partner closely with other Product Owners across the Transport portfolio (WAN, network boundary, NetDevOps) to align priorities, dependencies, and roadmaps.
This is not a generalist PO role. The ideal candidate has a working command of enterprise routing, switching, and wireless technologies — enough to credibly prioritize backlog items, evaluate technical trade-offs, translate engineering constraints for program leadership and customers, and hold their own in technical conversations with their engineers. This person will serve as the connective tissue between deep technical execution and program-level delivery, resourcing, and stakeholder management.
Key Responsibilities
Product Ownership & Backlog Management
Own, prioritize, and continuously refine the product backlog for the SRE Transport (BAN/LAN/WLAN) team, balancing customer needs, technical risk, operational stability, and mission priorities.
Translate stakeholder, customer, and program requirements into clear, well-formed features, user stories, and acceptance criteria that technical engineers can execute against without ambiguity.
Partner with Product Owners across other Transport domains (WAN, boundary, NetDevOps, etc.) to align cross-team roadmaps, sequence dependencies, and resolve competing priorities.
Maintain and communicate a rolling roadmap for the Transport BAN/LAN/WLAN product line, including upcoming capability investments, technical debt, and modernization efforts.
Make and defend prioritization calls that require understanding technical dependency chains (e.g., routing/switching changes, SD-WAN rollouts, WLAN upgrades) — not just business value scoring.
Agile Delivery & Program Execution
Serve as the Product Owner within a SAFe Agile framework: lead backlog grooming, sprint planning, story sizing, and sprint reviews.
Facilitate or actively participate in Daily Stand-Ups (DSUs), retrospectives, Program Increment (PI) planning, and other Agile ceremonies.
Develop and deliver PI objectives, demonstrations, and technical progress updates to program leadership and customer stakeholders.
Track team velocity, throughput, and delivery health in ADO; proactively surface blockers, risks, and resourcing gaps.
Support change management processes by ensuring backlog items tied to network changes, upgrades, and deployments are properly scoped, sequenced, and reflected in change tickets.
People & Resource Management
Manage day-to-day performance, workload distribution, and career development for a team of 8–12 technical engineers.
Conduct 1:1s, performance check-ins, and contribute to formal performance review cycles.
Support staffing, onboarding, and ramp-up planning for new team members; identify and address skill gaps within the team.
Coordinate on-call rotations and off-hours maintenance coverage across the team, ensuring adequate staffing for scheduled and emergency work.
Own team-level administrative responsibilities: timesheet/labor approvals, travel and training requests, and resource forecasting for program leadership.
Technical & Stakeholder Liaison
Act as the primary bridge between the engineering team and program leadership, customers, and other cross-functional stakeholders — translating in both directions.
Participate in engineering, architecture, and design review meetings to represent the roadmap and ensure business/mission context informs technical decisions.
Support Root Cause Analysis (RCA) reviews for major incidents from a program and process standpoint, ensuring remediation items are captured, prioritized, and tracked to closure in the backlog.
Coordinate Tier…