Current Employees of Happen Bank: Please apply via your internal Workday Account
Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.
About the Role
Happen Bank is looking for a Sr Technical Program Manager to drive the planning and execution of complex, cross-functional Marketing and Technology initiatives. In this role, you'll manage a portfolio of strategic programs, align stakeholders around priorities and dependencies, and ensure initiatives deliver measurable business outcomes.
You'll partner closely with Marketing, Product, Technology, Risk, and external vendors to translate business objectives into actionable plans, navigate complex challenges, and drive successful delivery from strategy through launch.
What You'll Do
Manage a portfolio of strategic Marketing and Technology initiatives, supporting planning and prioritization in alignment with Happen Bank's Product Development Life Cycle
Lead complex, cross-functional programs from ideation and strategy through planning, execution, and launch, ensuring delivery aligns with business objectives, timelines, and budgets
Partner with stakeholders across Technology, Product, Marketing, Business, and Risk to define requirements, establish priorities, and align teams around program goals and expected outcomes
Develop and maintain comprehensive project plans, including milestones, resources, dependencies, critical paths, and delivery timelines, proactively identifying risks and resolving obstacles
Establish program dashboards, reporting, and performance metrics that provide visibility into progress, risks, dependencies, and delivery outcomes
Drive cross-functional coordination and decision-making, facilitating working sessions, resolving issues, and maintaining clear communication and accountability across stakeholders
Prepare and present program updates, risks, tradeoffs, and recommendations to executive leadership, escalating critical issues and decisions as appropriate
Provide technical program leadership and guidance to project teams and stakeholders, partnering with platform vendors and cross-functional leaders to manage change, strengthen delivery practices, and ensure program commitments are met
About You
6+ years of technical program management experience within a technology organization, including leading complex, cross-functional initiatives
Bachelor's degree or higher, or equivalent combination of education and experience
Demonstrated experience managing large-scale technical programs and projects from planning through implementation, including dependencies, risks, resources, and delivery milestones
Strong understanding of project and program management methodologies, including process improvement and change management
Excellent organizational, prioritization, and problem-solving skills with the ability to manage multiple initiatives in a fast-paced, evolving environment
Strong communication, relationship-building, and stakeholder management skills, with the ability to influence and align partners across Technology, Product, Marketing, Business, and Risk
Proven ability to independently drive execution, anticipate challenges, resolve complex issues, and deliver measurable business outcomes
Strong analytical judgment with the ability to evaluate tradeoffs, communicate risks, and provide clear recommendations to senior and executive stakeholders
You have hands-on experience using AI tools to accelerate program planning, risk identification, reporting, and…