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Working at Lewis & Clark College
The campus is located on 137 acres of beautifully landscaped grounds in Portland’s southwest hills. Our strong commitment to sustainability is reinforced through recycling programs, energy conservation, alternative transportation options, and farm to fork initiatives. For benefit-eligible positions, we offer a competitive benefits package t hat includes options for health, dental, vision, tuition, life insurance, retirement and more.
Lewis & Clark College is committed to achieving a diverse workforce. Candidates from diverse backgrounds are encouraged to apply. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, gender identity, sexual orientation, marital status or age.
PRIMARY PURPOSE
The Financial Aid Analyst for Educational Loans within the Office of Financial Aid reports directly to the Director of Financial Aid Operations. This role is primarily responsible for the administration and management of educational loan programs (Federal Direct Loans, private educational loans) as well as reconciliation of federal grant programs (Pell Grant, SEOG, TEACH) and Federal Work-Study. The candidate is also responsible for processing initial financial aid offers and managing financial wellness offerings for students at the College of Arts & Sciences, Graduate School, and Law School. The ideal candidate will possess experience in financial aid administration, with a strong understanding of federal regulations and loan origination processes. To be successful in this position, the individual must excel at managing multiple tasks with tight deadlines, maintaining accuracy in financial records, providing excellent customer service to students and families, and staying current with changes in financial aid policies and technologies.
ESSENTIAL DUTIES
Loan Administration and Counseling
Educate student and parent borrowers on loan products, eligibility, and processes for securing funding.
Develop and maintain web content related to federal student and parent loan programs and the loan request process.
Respond to inquiries via phone and email, troubleshoot loan-related issues, and provide solutions.
Originate Federal Direct Loans (Stafford, Parent PLUS) through the Ellucian Colleague system, ensuring compliance with federal regulations.
Certify borrower eligibility and manage the certification process for private loans via the ELM portal.
Facilitate loan returns when required or at the request of the borrower.
Prepare loan summaries and exit packets for borrowers leaving the college.
Coordinate loan repayment support and default management efforts, as needed.
Loan Disbursement and Compliance
Monitor and process disbursements of Federal Stafford, Federal Parent PLUS, and private student loans to student accounts.
Resolve issues preventing timely loan disbursement and ensure compliance with federal regulations.
Notify borrowers of loan disbursements in compliance with federal requirements.
Reconciliation and Reporting
Perform monthly and annual reconciliation of approximately $50 million in federal grants, Work-Study, and loan funds across multiple systems.
Collaborate with the Business Office and Student and Departmental Account Services (SDAS) Office to ensure accurate reconciliation.
Communicate with the Common Origination and Disbursement (COD) system to close processing years once reconciliations are accepted by the U.S. Department of Education.
Perform regular reconciliation of private loan funds in coordination with the Business Office and SDAS.
Calculate annual statistics on student loan indebtedness.
Program Development and Evaluation
Evaluate and improve loan application,…