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Working at Lewis & Clark College
The campus is located on 137 acres of beautifully landscaped grounds in Portland’s southwest hills. Our strong commitment to sustainability is reinforced through recycling programs, energy conservation, alternative transportation options, and farm to fork initiatives. For benefit-eligible positions, we offer a competitive benefits package t hat includes options for health, dental, vision, tuition, life insurance, retirement and more.
Lewis & Clark College is committed to achieving a diverse workforce. Candidates from diverse backgrounds are encouraged to apply. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, gender identity, sexual orientation, marital status or age.
PRIMARY PURPOSE
The Senior Associate Director of Alumni & Parent Engagement, Travel Programs within Alumni & Parent Engagement reports directly to the Director of Alumni & Parent Engagement. This role is primarily responsible for leading the design, administration, and execution of the L&C Travel program, including developing travel offerings, cultivating partnerships with tour providers and campus collaborators, selecting and coordinating trip staffing, overseeing program finances and communications, and resolving issues that arise during travel programs. The role also provides limited support for Alumni & Parent Engagement events, programs, and volunteer engagement. The ideal candidate will possess strong experience in travel program administration, event planning, relationship management, financial oversight, marketing communications, and constituent engagement. To be successful in this position, the individual must excel at managing complex programs, building collaborative relationships, exercising sound judgment, and delivering engaging experiences that connect alumni, parents, and travelers with Lewis & Clark.
ESSENTIAL DUTIES
Travel Program Strategy and Operations
Lead, plan, and execute the annual L&C Travel program schedule, delivering at least eight high-quality tours each year that intentionally connect travelers with institutional priorities.
Generate a minimum of $110,000 in annual revenue through travel bookings, and grow that revenue by at least 3% year over year.
Develop and test curated affinity travel itineraries to assess constituent interest and market demand.
Select and coordinate faculty leaders, staff trip hosts, and other program representatives for individual travel programs.
Manage complex travel logistics and respond effectively to program issues that arise before, during, or following travel experiences.
Evaluate participant feedback, program outcomes, and industry practices to continuously strengthen travel offerings.
Partnerships and Constituent Engagement
Cultivate and maintain strong relationships with travel providers, tour operators, external vendors, faculty leaders, alumni, parents, travelers, and campus partners.
Negotiate and manage vendor and tour operator agreements to support program quality and protect institutional interests.
Partner with Advancement colleagues to position travel experiences as opportunities for donor cultivation and stewardship.
Integrate faculty experts, alumni hosts, researchers, campus leadership, and other institutional connections into travel experiences.
Serve as a key liaison to alumni constituencies and groups, including the Board of Alumni.
Marketing, Data, and Financial Management
Develop and distribute targeted travel and event communications through email campaigns, website content, direct mail, alumni publications, and other appropriate channels.
Use Slate Customer Relationship Management (CRM) to manage registration information,…