Position Type: Full-Time, Permanent
Department: Media Solution – IT/ID
Work Location: North York Office - 20 Norelco Drive, North York, ON M9L 2X6
Work Arrangement: Hybrid: 4 Days per Week On-Site
Work Hours: Monday-Friday, 8AM-5PM
At LG, we create Innovation for a Better Life.
We design products and services that make life better, easier, and more enjoyable. Whether it’s through smart functionality, design, or innovative technology, our home appliances, including kitchen, laundry and lifestyle solutions, media entertainment products including televisions, sound bars, projectors, computer monitors and laptops, to cutting-edge business solutions in IT, digital signage, and HVAC, we’re driven by one simple idea: to make Life Good.
As a global leader in consumer electronics, LG is committed not only to enriching the lives of our customers, but also to create rewarding experiences for our employees. We offer meaningful challenges, continuous learning opportunities, and a workplace culture that recognizes collaboration and rewards excellence.
Across our global network, LG employees share a common mission: to bring the Life’s Good promise to our customers by creating a better life for people, and a better future for our planet through our smart life solutions. Our relentless drive for innovation, combined with our culture of challenge and change, enables us to lead in today’s dynamic market.
At LG, Life’s Good.
POSITION SUMMARY:
The Key Account Manager (KAM) IT Retail is responsible for delivering on action plans to achieve specified targets, working with Channel partners on strategic selling to meet and exceed sales targets and uncover existing and future opportunities.
PRINCIPAL RESPONSIBILITIES:
Sales Quotas & Results:
Ensure monthly and quarterly targets are achieved
Listing of core and premium SKUs by category
Develop account profile – key contacts/revenue/LG revenue/competitors
Create revenue plan by account with buyer – Forecasting 120 days out
Deliver action plan by account to achieve target revenues
Weekly account schedule to review inventory and ad plans
Expand LG line in all categories
Provide timely competitive information to head office
Ensure proper brand message is delivered in all materials i.e., Flyer, ROP, Web, Radio, In-Store
Develop account specific promotional plans 120 days out
Contribute to the development of key account sales goals and KPI measures
Administration:
Manage inventory and sell-through activities
Gap analysis by major account to find opportunities
Market analysis worksheet – to be continually updated on monthly basis
Revenue and share data by category including market trends- weekly
Service-related issues
RA and DOA issues
Credit related concerns
Maintain proactive relationship with order fulfilment counterpart
Pre- and Post-Meeting Files for accurate after-action plans
Managing multi-level relationships at assigned accounts
Keeping senior management abreast of all areas of development
Self-Improvement & Training:
Memorize LG product knowledge and related materials
Maintain expert knowledge of key competitors in key growth categories
Keep abreast of industry trends and market intelligence through E-learning, industry magazines, sales related materials, trade shows, etc.
Additional duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES:
University degree, preferably in Business, & 5-10 years’ related experience
Prior experience with IT Products is a strong asset
Strong communication skills – verbal and written
Proficient in PC skills specifically Microsoft applications with emphasis on Excel
Strong organizational skills
Self-Starter
Quick learner
Note: This posting is for an existing vacancy. The expected base salary range for this position is $95,000-115,000. Actual total compensation may include variable incentive pay. The determination of an applicant's base salary is based on the applicant's skills, competencies, location, and unique qualifications.
Artificial intelligence will be used in…