Job Type: Full Time
Pay Range : $17 - $20 per hour
Role Overview
Primary Goal: Keep the dental hygienists' schedules full and productive while ensuring a smooth, welcoming experience for patients.
Key Responsibilities
Schedule Management: Book, confirm, reschedule, and optimize daily hygiene appointments to prevent gaps and reduce downtime.
Patient Recall & Reactivation: Contact overdue or unscheduled patients via phone, email, or text to bring them back in for routine cleanings and checkups.
Department Communication: Coordinate closely with dental hygienists and dentists to monitor treatment plans, accommodate emergency walk-ins, and adjust chair flow.
Patient Education & Onboarding: Answer patient questions about preventive care, hygiene procedures, and upcoming appointments.
Administrative Tasks: Update electronic medical records, verify insurance or treatment estimates related to hygiene services, and assist with front-desk duties as needed.
Qualifications & Skills
Education: High school diploma or GED equivalent
Experience: Minimum of 1 year of administrative or clinical experience in a dental office. (Preferred)
Software Proficiency: Experience with dental practice management software (such as Eaglesoft, Dentrix, or Open Dental).
Core Competencies: Strong verbal communication, organization, telephone etiquette
COMPENSATION & BENEFITS
Benefits: Health Insurance, Dental Benefits, Paid Time Off, Paid Holidays