At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.
Position Overview
LillyDirect is transforming how patients access healthcare, bringing together technology, customer experience, pharmacy, operations, and commercial capabilities to create innovative healthcare solutions. As LillyDirect continues to grow, we are seeking a highly organized, proactive, and collaborative Administrative Assistant to support leaders across the LillyDirect organization.
This position is an exciting opportunity for a skilled professional to provide integrated administrative and operational support to multiple business partners in a fast-paced, entrepreneurial environment. The role serves as a trusted administrative partner to leaders, helping optimize time, improve efficiency, and advance key business priorities while ensuring seamless coordination across site operations, talent processes, and Regional Administrative Solutions (RAS) initiatives. Success in this role requires exceptional organizational skills, sound judgment, attention to detail, and the ability to anticipate needs before they arise. You will collaborate with RAS colleagues across Lilly sites, serve as backup for fellow administrative assistants, and use modern tools, including approved AI, to continuously raise the quality and efficiency of how administrative work gets done. The ideal candidate is a proactive, highly organized team player with a strong sense of urgency and a commitment to delivering outstanding support. This position is based in South San Francisco and is expected to work onsite consistent with Lilly's flexible work expectations.
This job description outlines the general nature and level of the work. It is not intended to be an exhaustive list of all responsibilities or skills associated with the position. We anticipate that future process improvements may alter the tasks and services that are provided by this role.
Why LillyDirect?
LillyDirect is one of Lilly's most transformative growth platforms, focused on creating simpler, more connected healthcare experiences for patients. This role offers the opportunity to partner directly with senior leaders, contribute to a rapidly growing business, and help shape the future of healthcare delivery.
At Lilly, we unite caring with discovery to make life better for people around the world. We are committed to building an inclusive workplace where diverse perspectives drive innovation and where employees are empowered to do their best work every day.
Key Responsibilities
Calendar and Meeting Management
Proactively manage complex and frequently changing calendars for multiple LillyDirect leaders.
Use approved AI tools to streamline routine work such as meeting preparation, drafting communications, summarizing, and document creation, applying sound judgment on accuracy and confidentiality.
Coordinate internal and external meetings across multiple time zones, functions, and stakeholders.
Anticipate scheduling conflicts and independently resolve calendar challenges.
Plan and coordinate leadership meetings, team offsites, town halls, and strategic planning sessions.
Secure conference rooms, coordinate virtual meeting logistics, arrange catering, and prepare meeting materials as needed.
Ensure leaders are appropriately prepared for upcoming meetings through effective calendar management and prioritization.
Travel and Expense Management
Coordinate…