At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.
Come be a part of being a team that is at critical to the launch of lifesaving medicines!
The Customer Technology Innovation team is at the forefront of leveraging data and technology to launch new medicines to market, to raise awareness and to gain access to medicines for appropriate patients. With a deep technical and business understanding, working across all therapeutic areas/disease states, we design and implement digital solutions to power our business, creating world-class customer experiences that improve patient outcomes and deliver business results. Key to creating those experiences is the data we collect, analyze, and translate into insights. We’re on an exciting journey to transform our customer data foundation and ‘change the game’ for our business through innovation such as artificial intelligence- both in data and in experiences. The ideal candidate will have a passion for the customer data technology landscape and will be ready to thrive in an organization with a “start-up” mentality.
What You'll Be Doing!
As Technical Product Owner for HCP Customer Master Data Platforms, you will be responsible for leading and coordinating ideation, design & development of solutions supporting Lilly's HCP Customer Master Data with a focus on leading data onboarding and modernization, data quality & customer data transformation workstreams (including entity resolution, matching and survivorship rules, and data stewardship). You will be accountable for ensuring that our products are powering our HCP customer data strategy and embedding key technology breakthroughs such as automation & AI, while leading the charge in security-by-design, privacy-by-design, and DevOps (CI/CD, infrastructure-as-code, and automated testing). To do that, you will need to flex skills in understanding and analyzing business processes, consulting and advising on technical options, constantly researching new technologies, and effectively partnering with our software engineers and architects on best practices and how to leverage exciting new technology such as GenAI.
Accountable for the prioritization of product backlogs / new items across Customer Master Data products in alignment with our key business owners, Lead Team, and Governance, balancing business value against technical dependencies, platform capacity, and technical debt
Understand business requirements and effectively translate business needs and process into detailed product technical requirements and user stories, including data models, source-to-target mappings, matching rules, and acceptance criteria
Partner with technical subject matter experts on complex solutions; drive technical design review and ensure all relevant technical tasks are completed end-to-end for data integrations & data products (batch, API, and event-based), including architecture, security, and privacy reviews
Plan, analyze, configure (hands-on), and test business solutions in response to business needs, using SQL, Python, and Databricks notebooks for data profiling, validation, and troubleshooting
Define and lead the future state customer data strategy and provide technical guidance and coaching to developers and engineers on the team
Accountable to drive digital innovation, continuous improvement, and automation, at scale, and serve as a change agent throughout the…