Job Title:
ServiceNow Technical Architect
Location: Remote, Germany
Employment Type: Permanent
About the Role
We are looking for an experienced ServiceNow Technical Architect to lead the design and delivery of enterprise ServiceNow solutions. You’ll work closely with customers and delivery teams to define scalable architectures, provide technical leadership throughout implementations, and ensure best practice across the platform.
This is an opportunity to work on complex digital transformation programmes for well-known organisations while influencing technical direction from discovery through to go-live.
Key Responsibilities
Design end-to-end ServiceNow solution architectures
Lead technical workshops with customers and stakeholders
Translate business requirements into scalable technical solutions
Produce high and low level solution designs
Provide technical governance throughout implementation projects
Support presales activities including solution design and effort estimation
Mentor consultants and developers
Review technical quality and ensure adherence to ServiceNow best practices
Collaborate with project managers, business consultants and developers
Stay up to date with new ServiceNow capabilities and platform releases
Skills & Experience
Extensive experience designing enterprise ServiceNow solutions
Strong experience with ITSM, CSM and/or FSM
Experience leading complex ServiceNow implementations
Excellent understanding of integrations and platform architecture
Strong stakeholder management skills
Previous consulting experience preferred
Requirements
C1 German (minimum)
Fluent English
Based in Germany
Permanent right to work in Germany
Certifications
ServiceNow certifications are welcomed but not essential.
Salary
€90,000 to €115,000 depending on experience.