For Linklaters Warsaw, we are currently recruiting for the Office Operations Manager role.
About the Team
Join our local Operations team responsible for office and facilities management, workplace experience, supplier oversight, ESG, CSR and employee engagement initiatives. Collaborating with senior stakeholders in Warsaw, the Head of Operations Europe and wider Linklaters teams, the team supports strategic planning, service delivery, office projects and continuous improvement across the Warsaw office.
You will be responsible for:
Strategic office and facilities management
Lead strategic planning of office space in Warsaw, working closely with senior stakeholders to understand current and future business needs.
Design, plan and oversee new office space set-up, including layout, workplace standards, operational readiness and employee change management.
Provide expert recommendations on workplace strategy and office developments to the LGS Warsaw Core Management Team and other senior stakeholders.
Monitor office space and facilities to ensure they remain safe, compliant, efficient and aligned with evolving business requirements.
Workplace experience and office environment
Ensure excellent coordination of reception services and help create a welcoming, professional environment for employees and visitors.
Contribute to the design and continuous improvement of the Warsaw office, with a focus on ergonomics, functionality, employee experience and future growth.
Bring fresh ideas and market insight on modern workplace solutions and technologies that support collaboration, hybrid working and expansion.
Use employee feedback and data to identify improvements, optimise costs and enhance comfort, wellbeing and productivity.
Supplier and cost management
Take ownership of selected facilities- and operations-related suppliers and contracts, from sourcing and selection through to performance management and exit where needed.
Embed firmwide responsible supplier management principles and environmental, social and governance considerations in supplier selection and ongoing evaluation.
Optimise supplier performance, service quality and spend to ensure value for money and alignment with firm standards.
Ensure office supplies and key workplace services are available and managed in a cost-effective way.
People leadership
Lead and support team members by setting clear objectives, defining priorities and fostering a high-performing, service-oriented culture.
Manage, coach and develop junior team member(s), providing regular feedback and encouraging growth and development.
Allocate team resources effectively to respond to changing business needs and service expectations.
Role model collaborative behaviours and build strong relationships with stakeholders in Warsaw and across the wider Linklaters network.
Operational support
Act as backup for the LGS Warsaw Office Assistant during absences, ensuring continuity of office administration, reception services and personal assistant support for the Head of LGS Transformation & Service Delivery and other key managers as required.
Apply if you:
Have 3-5 years of experience in a similar role within an international, matrix organisation.
Have people leadership experience, including setting goals, managing performance and coaching or developing team members.
Have delivered office set-ups or major refurbishments, including coordination, stakeholder management and change management.
Build strong relationships with senior stakeholders and influence effectively across functions.
Can manage multiple projects and priorities in a fast-paced environment, with strong organisational skills and close attention to detail.
Take a proactive, solution-oriented approach, work independently and drive continuous improvement with a strong sense of ownership.
Bring a positive, professional mindset and a strong service focus.
Communicate fluently in English and Polish, both spoken and written.
Use Microsoft Office tools confidently,…