EDI & ERP Integration Analyst
Position Summary
The EDI & ERP Integration Analyst reports to the IT Director and is responsible for the administration, integration, continuous improvement, and reliable operation of the company’s EDI and ERP-related systems.
The primary focus of this position is the development, implementation, monitoring, maintenance, and troubleshooting of EDI integrations between the company, its customers, suppliers, trading partners, and internal business systems. The role requires strong knowledge of EDI standards and processes, SQL programming, XML, data mapping, database structures, integration testing, and electronic communication methods. The EDI & ERP Integration Analyst works closely with internal departments and external trading partners to analyze requirements, resolve data and transmission issues, implement new EDI transactions, and improve the accuracy, efficiency, and reliability of electronic data exchanges. The position also supports the ERP environment by assisting with the integration and development of new ERP modules, system functionality, interfaces, and related business processes, ensuring that new solutions are properly designed, tested, documented, and implemented.
Key Responsibilities
EDI and Integration Systems
Analyze EDI requirements and support the configuration, testing, debugging, documentation, modification, and implementation of EDI processes.
Design, configure, test, maintain, and troubleshoot EDI maps and transaction flows.
Support EDI transactions using applicable standards, including ANSI X12 and EDIFACT.
Develop, maintain, and validate XML-based messages, schemas, mappings, and data transformations.
Establish, maintain, and troubleshoot communication links with customers, suppliers, trading partners, VAN providers, and other external systems.
Monitor EDI transmissions, acknowledgments, errors, and exceptions to ensure timely and accurate data exchange.
Investigate and resolve EDI failures, rejected transactions, mapping issues, connectivity problems, and data discrepancies.
Coordinate EDI activities with customers, suppliers, trading partners, internal departments, and external service providers.
Review EDI processes periodically to ensure that business and customer requirements are being met.
Identify opportunities to improve EDI reliability, automation, processing time, data quality, and operational efficiency.
Manage EDI projects from requirements definition through implementation, testing, documentation, and production deployment.
Implement new EDI transactions, trading partners, software, and customer requirements through established change control processes.
Create and maintain EDI procedures, mapping documentation, technical specifications, test plans, support instructions, and process documentation.
Provide guidance, training, and education to employees regarding EDI standards, transaction flows, business requirements, and system capabilities.
Remain current with developments in EDI standards, XML technologies, integration tools, internet-based communications, VAN services, and related technologies.
Work closely with customer service, operations, purchasing, finance, sales, and administrative teams to develop, test, and improve EDI processes.
Support customer order processing, shipping, invoicing, accounts receivable, and other EDI-related business processes.
ERP and Plex System Administration
Serve as the technical support contact for the Plex ERP application.
Support the implementation, maintenance, performance, and continuous improvement of the Plex ERP system and related SQL databases.
Analyze business requirements and translate them into practical ERP, EDI, and integration solutions.
Recommend system upgrades, configuration changes, process improvements, and third-party solutions to improve system efficiency and effectiveness.
Perform analysis, design, development, configuration, testing, and implementation of ERP and integration enhancements.
Analyze,…