Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com .
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE JOB
We are seeking an HR Generalist to support Human Resources operations across Live Nation's Latin America region, including Brazil, Chile, Argentina, Peru, Dominican Republic, and other markets as the business grows. Reporting to the Director of HR Operations - LATAM, this role will provide hands-on support across HR operations, workforce administration, employee relations, recruiting, compliance, and regional growth initiatives. The HR Generalist will partner closely with local partners and employees, as well as global HR, Legal, Finance, IT, and Recruiting teams, to deliver consistent, and responsive HR support. This role requires comfort working across countries, cultures, time zones, and fast-paced live entertainment environments, with international travel as needed.
WHAT THIS ROLE WILL DO
Support day-to-day HR operations across LATAM, including onboarding, offboarding, job changes, and employee data maintenance through our HRIS (Workday)
Responsible for general Employee Relations activities, including coaching and counseling for managers and employees.
Act as a trusted point of contact for employees locally and globally, responding to questions about HR programs, policies, resources, systems, and procedures.
First escalation point for employees in resolving conflicts/complaints - Investigate complaints, prepare findings and resolutions for review by the Director of Human Resources and the appropriate members of management.
Ensure proper administration and adherence to Corporate policies and procedures.
Act as liaison between the Recruiting team and the Hiring Manager, responsible for all administrative duties related to recruiting and selection and ensuring that the best possible candidates are hired into each position.
Serve as an accessible first point of contact for employees and managers on HR policies, processes, benefits, workplace concerns, and general employee relations matters.
Help ensure HR practices and employment documentation comply with applicable local labor laws, company policies, and regional requirements; escalate complex or high-risk matters promptly.
Prepare reports, audit data, and track HR metrics, open actions, and compliance requirements across LATAM countries.
Support additional HR programs and projects assigned.
WHAT THIS PERSON WILL BRING
Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent relevant experience.
3-5 years of Human Resources experience; experience in entertainment, hospitality, events, or another fast-paced, service-oriented industry is preferred.
Fluency in Spanish and English required; Portuguese proficiency is a plus.
Proven ability to deliver proactive HR practices and initiatives.
Track record of rapidly establishing effective working relationships and able to work comfortably with remote teams.
Detailed knowledge and understanding of the wider external HR environment and how best…