Job Title: Burkina Faso Innovations Officer - Ziniare
Department: Program Delivery
Reports to: Director Program Delivery (DPD) and dotted lined to the Global Head of Innovations
Supervises: Innovation sites and based in Ziniare.
Contract Type: Full-time
1. Role Purpose
The Innovation Officer oversees the implementation and monitoring of innovation initiatives within Living Goods’ Technical Assistance (TA) model. The role serves as a key link between the Global Support Function and the Country Program Team, facilitating coordination and information flow to ensure effective implementation of innovation activities.
Working closely with the global innovation team and country program teams, the Innovation Officer supports the testing and adaptation of innovative approaches aimed at improving community health systems, service delivery, and program effectiveness. The role helps ensure that Living Goods’ third pillar innovation strategy priorities are translated into practical solutions within country programs while providing continuous feedback from the field to inform global learning and strategy.
The role contributes to identifying implementation challenges, gathering feedback from frontline workers and stakeholders, and supporting the development and refinement of practical, user-centered solutions. The Innovation Officer also supports documentation, learning, and knowledge sharing from ongoing innovation activities to inform continuous program improvement.
By strengthening the connection between innovation design and field implementation, the role helps ensure that evidence, learning, and digital tools are effectively integrated into program delivery to improve community health outcomes.
2. Key Responsibilities
A. Innovation Design & Solution Development Support the identification and documentation of priority challenges, inefficiencies, and opportunities for innovation within Living Goods’ TA model, District health systems, and program operations.
Participate in human-centered design and systems thinking approaches to support the development and refinement of practical solutions that respond to user needs and system realities.
Support the planning and facilitation of design workshops, user research activities, ideation sessions, and rapid prototyping exercises in collaboration with program teams, the District counterparts, and partners.
Assist in translating innovation ideas into implementable pilots by contributing to the development of objectives, theories of change, success metrics, risk considerations, and learning questions.
Work closely with the Digital Health, Innovation team and PEI teams to support the testing and refinement of digital, data, and AI-enabled solutions that strengthen service delivery, supervision, performance management, and data use
B. Pilot Implementation, Monitoring & Learning Coordinate and support day-to-day implementation of innovation pilots, ensuring alignment with program priorities, implementation plans, and partner engagement.
Support monitoring of pilot activities by tracking progress against agreed milestones, timelines, and deliverables.
Work with Monitoring, Evaluation and Learning (MEL) teams to support data collection, documentation, and analysis related to pilot performance.
Document implementation experiences, user feedback, and operational challenges, and contribute to adaptive improvements to pilots based on field learning.
Support field testing of new service delivery approaches, digital tools, operational processes, and program improvements.
C. Scaling & Program Integration Support assessments of innovation pilots to identify opportunities for scale, integration, or adaptation within Living Goods’ Technical Assistance model.
Assist in integrating successful innovations into program tools, guidelines, and training materials in collaboration with relevant teams.
Engage with District and partners to ensure innovations are aligned with existing systems, policies, and implementation…