Gaming:
Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.
Position Summary
THIS IS AN URGENT NEED IN FARMINGTON, NY
This position will be 2nd shift.
In this Customer facing role you will....
Perform Preventative maintenance on VLT’s (Video Lottery Terminals), ETG’s (Electronic Table Games), and equipment, keeping in accordance with Gaming Commission and company standards and specifications.
Ensure proper operations of the VLT’s, and ETG’s via diagnostic tests, software settings, and functional testing
Navigate Management Terminal (MT) daily to verify VLT status
Where applicable, assemble and prepare accessories for installations per change order.
Complete accurate Incident Reports in accordance with the Gaming Commission and company standards
Complete required maintenance records in a clear and precise manner
Complete detailed daily/weekly tech logs
Adhere to L&W's Field Service established standards, policies, and procedures
Follow L&W's safety procedures (vehicle safety, loading games, ladder use, and electricity)
Ensures all tools and equipment used are kept in proper, safe, and working condition
Stay current with all Light & Wonder Field Advisories and eLearning
Review customer issues with management, and technical lead as they arise
Qualifications:
Must be at least 21 years of age, maintain a valid driver’s license, and be able to obtain and maintain gaming licenses as required
One year experience in the assembly, testing, and repair of electronic gaming devices, or six months experience and related gaming school certificate of completion, or equivalent.
Perform basic troubleshooting techniques in isolating and correcting problems down to an assembly level
Basic knowledge of electricity, electronics, and mechanics of gaming type devices
Basic understanding of network communication, and network troubleshooting
Must be able to lift and carry 50 lbs. on a regular basis for short distances
Transport heavy equipment using proper moving devices
Demonstrate safe and proper use of hand tools and power tools
Basic knowledge of PC operation, and security risks relating to PC operation
Basic Microsoft Office skills (Outlook, Word, Excel, and Power Point)
Ability to read and understand Light & Wonder schematics and service manuals
Able to prepare conversion projects or installations with limited or no supervision
Ability to maintain good customer relations, both internally and externally
Basic knowledge of current Light & Wonder gaming devices to the assembly level
Good problem-solving skills
Travel requirements may include working at other facilities within our department
Shift assigned may be 1st, 2nd or 3rd shift
Compensation:
The pay range for this role is $23.00 - $26.00 per hour., with eligibility to receive other supplemental earnings such as over-time. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, experience, specific work geography, as well as internal equity and alignment with market data.
As a member of the L&W team, you will be eligible for company sponsored benefits that include healthcare, dental, vision, paid vacation, a generous 401(k) plan, tuition assistance, and much more.
*This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
Qualifications
Education
Must have a high school diploma or equivalency.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with…