The Office Manager & Personal Assistant will play a key role in supporting the day-to-day operations and continued growth of LOCKROSE Limited.
The role combines responsibility for office management, compliance coordination, administrative processes and HR support with providing high-quality personal and executive assistance to the Managing Directors.
The successful candidate will ensure the business operates efficiently, company records and compliance documentation are maintained accurately, and administrative processes are managed effectively. They will also provide proactive support to the Managing Directors, helping them manage their priorities, organise their schedules and focus on the strategic development of the business.
As a growing professional services consultancy operating within regulated infrastructure sectors, LOCKROSE requires a highly organised, discreet and proactive individual who can take ownership of administrative responsibilities, anticipate requirements and continuously improve internal processes.
Key Responsibilities
Office and Business Management
Manage the day-to-day administrative operation of LOCKROSE Limited, ensuring the business runs efficiently and professionally.
Maintain company records, electronic filing systems, document control processes and internal registers.
Coordinate meetings, appointments, diaries, travel arrangements and internal company events.
Manage office supplies, equipment, facilities and relationships with external service providers.
Act as a central point of contact for general administrative enquiries from employees, clients and suppliers.
Support employee onboarding and offboarding, including the coordination of documentation, IT access, equipment and internal processes.
Maintain company policies, procedures, templates and administrative guidance.
Coordinate with external service providers, including IT support, accountants, insurance brokers, HR advisers and other professional advisers.
Support the preparation of management reports, presentations, business documents and internal communications.
Identify opportunities to improve administrative processes, implement efficiencies and support the continued development of company systems.
Maintain effective filing and record-keeping systems, ensuring documents can be retrieved quickly when required.
Support business continuity arrangements and maintain relevant emergency contact information.
Compliance and Quality Management
Coordinate the maintenance of the company's compliance framework, ensuring relevant records, evidence and documentation remain accurate and up to date.
Maintain compliance registers covering training, qualifications, accreditations, insurance, company policies and other applicable requirements.
Monitor renewal dates, certification expiry dates and outstanding compliance actions, escalating issues to the Managing Directors where necessary.
Coordinate internal audits, external assessments and certification activities.
Support the implementation and ongoing maintenance of company management systems, including relevant quality, environmental, health and safety processes.
Maintain ISO-related documentation and coordinate audit preparation, corrective actions and supporting evidence.
Maintain employee training records, qualification records, induction documentation and relevant competency information.
Coordinate the collection and submission of compliance documentation required by clients, suppliers, procurement platforms and framework providers.
Support the preparation of Pre-Qualification Questionnaires (PQQs), Selection Questionnaires (SQs), tender submissions and supplier assurance documentation.
Monitor compliance with internal policies and procedures, bringing potential gaps or overdue actions to the attention of the appropriate manager.
Ensure confidential company and employee information is stored and handled appropriately, in line with applicable data protection requirements.
Maintain records of relevant…