Role Overview:
Content Infrastructure Owners are responsible for managing the evolution of tools by designing exit strategies from existing utilities into a core set of capabilities for all teams across the Content Operations organisation. Additionally, any successful applicant will be expected to manage these internal product capabilities to ensure new functionality is fit for purpose; that functionality is readily available to all internal customers to apply in support of LSEG Content offering which is produced to supply external and internal customers.
A successful applicant will need to demonstrate a proven history of technology led transformation, an openness to new ideas as solutions to problems via improved processes or better technology.
Ownership of strategy, design, business requirements, feature tradeoffs and release scheduling for a set of propositions, products or services.
Responsible for gathering and prioritizing stakeholder feedback and understanding customer needs in order to drive innovation and increase operational adoption
Responsible for developing comprehensive product definitions, concept proposals and business cases which result in marketable products and services.
Involved in budgeting activities, development of 3rd party partnerships, etc.
Responsible for developing knowledge of functionality into the wider Content organisation
Responsible for reviewing current capabilities to ensure that quality is being maintained
Ability to understand technology to aid product development and adoption
Has led significant projects, programs and business initiatives, demonstrating creativity and ingenuity
Proven ability to influence cross-functional teams without formal authority
Experienced professional providing specialist consulting advice to senior and middle management to solve complex business issues
Can provide input to management on strategy and direction of the Content function
Works independently with guidance in complex situations
In-depth understanding of a Content function
Core Responsibilities:
Review technology and identify most efficient mechanisms to support activity in scope
Assess interactions between Content teams and handoffs between Content Masters for mastered data to identify process disconnects to generate additional automation opportunities
Work with tools/UI person to ensure deployed UI minimises any kind of process gaps
Deploy capabilities into Content Production and continuously evolve capabilities.
Definition and ownership of parameters to report the effectiveness of tools and the function they perform
Definition and reporting on KPIs to assess status of tools in scope for stability and resilience
Key Relationships:
Business Unit / Segment Leaders / Product Groups
Technical Architecture and Development Teams
Content Production and Data Strategy Management groups
Group Risk and Governance Management
Required Skills and Experience:
BSc in Mathematics, Computer Science, Physics or
10+ years of financial markets and operations expertise, with demonstrated success in data operations and management
Strong leadership abilities and behaviours including accountability, collaboration and partnership, strategic thinking, talent development, effective communication skills
At least 5 years of leadership experience with proven track record of attracting, developing and retaining talent
Experience with delivering transformational changes in a customer and product led setting
Ability to strategize the delivery and implementation of business cases
Ability to prioritize tasks in a high-pressure environment
Ability to effectively communicate and present to senior executives
Understanding of coding, generate code (Python, SQL), use of AI Agents
Expert user of MSFT products and LSEG products/tools
Excellent interpersonal and team skills
Outstanding presentation and communication (both written and verbal) skills
Ability to interact knowledgeably and confidently across all aspects of the business and…