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Job Posting Title:
Assignments Occupancy Manager-Traditional Halls
Position Type:
Professional / Unclassified
Department:
LSUAM AA - SA - ResLife - CA - Occupancy Management (Mallory Taylor (00046984))
Work Location:
Grace King Hall - Office
Pay Grade:
Professional
Job Description:
TRADITIONAL ASSIGNMENTS OCCUPANCY MANAGER
Reporting to the Assistant Director for Occupancy Management, the Traditional Assignments Occupancy Manager leads a recognized operational subdivision within LSU Residential Life, serving more than 8,000 students across 25 residence halls and three single-student apartment complexes. The Occupancy Manager plans, directs, evaluates, and continuously improves housing assignments, occupancy, room changes, cancellations, rollover, space inventory, and related residential space-management operations. The position sets operating standards and service expectations, allocates staff and operational resources, and ensures that assignments are administered consistently with university policy, housing agreements, published timelines, equity expectations, financial controls, privacy requirements, and student-service standards. The Manager exercises independent judgment, resolves escalated assignment and occupancy issues, and represents Residential Life with campus partners, students, parents, and other constituents.
GENERAL RESPONSIBILITIES FOR THIS POSITION INCLUDE:
• Direct traditional housing assignment and occupancy operations, including annual planning, calendars, service standards, work plans, and performance measures.
• Lead and develop assigned staff; set priorities, allocate resources, and make or effectively recommend personnel actions.
• Serve as the senior business and operational owner for assigned StarRez and occupancy processes, strengthening data quality, policy compliance, student service, and continuous improvement.
OPPORTUNITIES FOR LEADERSHIP:
Lead Traditional Housing Operations at Scale
Residential Life manages a high-volume, broad portfolio of assignment and occupancy processes, from first-year, returning, and upperclass assignments to special communities, room swaps, interest lists, rollovers, and cancellations. The Traditional Assignments Occupancy Manager has the opportunity to set clear standards and monitor outcomes so that staff, timelines, and resources remain aligned with housing needs in order to best serve LSU students.
Strengthen Systems, Data, and Service
As the departmental owner and senior business lead for assigned StarRez processes, the Traditional Assignments Occupancy Manager establishes business requirements and documentation standards, monitors data integrity, and coordinates system improvements with campus partners. This also means setting the tone for how staff resolves sensitive concerns and uses operational data and feedback to reduce errors and improve communication and service with students and their families.
ATTRIBUTES OF THE SUCCESSFUL CANDIDATE:
• An experienced assignments and occupancy professional who can plan, direct, and continuously improve complex operations.
• A thoughtful, independent decision-maker who applies sound judgment to significant operational and service matters.
• A capable staff leader who sets clear priorities, coaches and evaluates employees, addresses performance concerns, and supports staff development.
• A systems- and data-minded professional who values data governance, quality control, accurate processing, and clear documentation.
• A collaborative, student-centered partner who communicates effectively, handles sensitive concerns with care, and builds productive relationships across…