Join our team as a Business Analyst!
Yes, you can! That's our attitude towards our work, ambitions, ideas, and relationships. We at Luminor believe that anyone has the potential to achieve big things and encourage everyone to achieve them, professionally and personally.
Whoever you are and whatever your role is, with Luminor, you will get a once-in-a-lifetime opportunity to build a local banking champion.
As a Business Analyst in our Document Management Unit , you will play a key role in driving improvements to our document management platform and related business processes. You will work at the intersection of business and technology, helping transform requirements into practical solutions that improve efficiency, compliance, and customer experience across the organization.
Working closely with Product Owners, Process Specialists, IT teams, and other stakeholders, you will identify opportunities for improvement, support change initiatives, and ensure that solutions deliver real business value.
How You Will Make an Impact:
Drive business analysis activities related to our document management platform, including system enhancements, process improvements, automations, and regulatory changes
Gather, analyze, document, and manage business requirements throughout the change lifecycle
Prepare business cases, specifications, user stories, process documentation, and other analysis artifacts
Support solution delivery through testing activities, including functional testing, regression testing, and user acceptance testing
Act as a bridge between business and technical teams, ensuring a shared understanding of requirements and expected outcomes
Analyze business processes, identify improvement opportunities, and help implement effective and sustainable solutions
Perform root cause analysis and provide actionable recommendations to improve operational efficiency and customer experience
Support incident resolution and contribute to the implementation of mitigation and improvement actions
Collaborate with stakeholders to prioritize initiatives and ensure delivery aligns with business objectives
Maintain visibility of ongoing work through Jira boards, dashboards, and reporting
Contribute to risk management, regulatory compliance, audit activities, and business continuity processes
Continuously look for opportunities to simplify processes, optimize solutions, and improve ways of working
What Makes You a Great Fit:
Experience working as a Business Analyst or in a similar role, supporting business process improvements, system enhancements, or digital transformation initiatives
Strong skills in gathering, analyzing, documenting, and managing business requirements throughout the change lifecycle
Experience working closely with both business and technical stakeholders, translating complex needs into clear and actionable requirements
Practical experience participating in IT change initiatives, including testing, validation, and successful solution implementation
Ability to present complex topics in a structured and understandable way to both technical and non-technical audiences
Experience with process analysis, problem solving, and identifying opportunities for optimization and automation
Understanding of Agile ways of working and experience using tools such as Jira
Strong analytical mindset, attention to detail, and a proactive approach to solving problems
Excellent collaboration and stakeholder management skills
Awareness of IT systems, services, and operational processes
Fluent English is required in spoken and written communication due to working on Pan-Baltic level
Why You Will Love Working Here:
Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)
International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun
Culture. You’ll be joining a team where things…