See your work in a new light.
At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux —meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence.
As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference.
See your work in a new light.
At LUX Infusion , we’re reimagining infusion care as something more human, more supportive, and more connected. We lead with compassion and clarity - helping patients feel confident in moments that matter, while giving providers and partners the trust and insight they need to deliver better outcomes.
We’re looking for a Regional Director, AIC Operations who wants their work to mean something - someone who brings care, accountability, and purpose to what they do every day.
Why This Role Matters
The Regional Director, AIC Operations provides strategic leadership, operational oversight, and financial accountability across multiple ambulatory infusion center (AIC) locations. This role is responsible for driving operational performance, improving site profitability, optimizing resource utilization, and ensuring regulatory compliance across a multi-site infusion network.
The Regional Director partners closely with clinical leadership, finance, revenue cycle, intake, pharmacy, scheduling, and business development teams to execute scalable operational strategies that improve patient access, treatment growth, operational efficiency, and margin performance. This role combines remote operational management with routine on-site leadership presence to support branch performance, workforce engagement, and expansion readiness.
What You’ll Do
Responsibilities include:
Essential Functions & Responsibilities
The responsibilities listed below are representative of the essential functions of the role and may evolve based on business needs.
Core Responsibilities
Provide strategic and operational leadership across multiple ambulatory infusion center locations within an assigned region
Drive operational performance, scalability, and consistency across a multi-site infusion network
Support growth initiatives through operational readiness, workforce planning, and performance optimization
Operational Responsibilities
Oversee daily operations across multiple infusion branch locations utilizing a hybrid leadership
model combining remote management and routine on-site visits
Drive performance against key operational metrics, including:
Treatment volume growth
Referral conversion rates
Chair utilization
Site profitability and margin performance
Labor productivity
Inventory accuracy
Scheduling efficiency
Patient satisfaction scores
• Analyze operational dashboards, financial reports, and KPI trends to identify opportunities for
revenue growth, expense reduction, and workflow optimization
• Lead operational performance improvement initiatives to increase throughput, scalability, and
margin performance
• Develop and implement standardized operational workflows to improve consistency,
efficiency, and quality outcomes
• Support operational planning, staffing, and readiness for new branch openings, acquisitions,
and integration initiatives
Leadership Responsibilities
Lead and support a distributed, multi-site operations team across remote and on-site infusion
environments
Conduct performance reviews, leadership rounding, and operational coaching sessions
Foster a culture of accountability, operational excellence, collaboration, and patient-centered
care.
Support hiring, onboarding, succession planning, and talent development across the region
Partner with site leaders to establish measurable goals and…