ABOUT M7 HEALTH
M7 Health is the AI-powered workforce operations platform for healthcare, designed for the realities of clinical staffing and scheduling. We use AI to help organizations forecast demand, auto-balance schedules, and deploy the right person to fill every shift before resorting to premium labor spend. The result: health systems reduce overtime, cut contract labor costs, and give clinical leaders time back to focus on care. Built with the earned wisdom of nurses, M7 serves tens of thousands of healthcare professionals daily and activated over 100 net new hospitals across 29 states, last year alone.
In September 2026, M7 was acquired by Ascend Learning and joined its Healthcare Workforce Solutions practice alongside Laudio and StaffGarden. Ascend already works with 60% of U.S. nursing schools. Together, we're connecting the entire clinical career, from the classroom to the first shift and every shift after, with the reach and resources to take on healthcare's biggest workforce problems at national scale.
ABOUT THE ROLE
We're looking for a Forward Deployed Engineer to own the technical customer relationship with the health systems M7 connects to. You'll work directly with customer IT, payroll, HR, and business application teams to understand how their workforce data and workflows move today. You'll figure out exactly what M7 needs to support, then turn that into an integration approach our engineers can build against, across HRIS, time and attendance, SSO, and EMR systems.
During a launch, you're embedded with Activations, building integration workflows in lockstep with the operational workflows they're standing up with nursing leadership. You're also the technical utility player on every launch: if a script, query, or quick fix will get a customer live faster, you're the one who makes it happen.
Beyond individual launches, you'll help shape M7's integrations strategy: which systems and patterns we standardize on, where we invest in reusable capabilities versus one-off solutions, and how we scope integration commitments with new customers. Product owns the roadmap, but you'll have an active role in those decisions, bringing the most direct view of what customers actually need.
RESPONSIBILITIES
Own technical customer relationships
- Serve as the primary technical counterpart for customer IT, payroll, HR, and business application teams from late-stage sales through go-live and beyond
- Run discovery with customer stakeholders to map current-state workflows (how a new hire flows from the HRIS, how hours and pay codes reach payroll, how users authenticate) and identify the integrations M7 must support
- Review customer technical specs, interface documentation, and vendor API docs to assess what's feasible, what's required, and where the risks are
- Support late-stage sales cycles, security reviews, and RFP responses so integration commitments are accurate before contracting
Deliver integrations and accelerate launches
- Embed with the Activations team on new customer launches, sequencing integration work against the operational go-live plan
- Write the integration specs engineering builds from, including field mappings, data flows, source-of-truth decisions, and edge cases
- Handle hands-on integration setup yourself, such as configuring SSO with a customer's identity provider, standing up SFTP flat-file feeds, and configuring field mappings and data transformations
- Test and validate data flows end to end, including reconciliation against source data, troubleshooting failed feeds, and running UAT with customer teams
- Find and remove technical friction in the activation process, automating repetitive setup work so new customers go live faster each time
- Own the integration workstream on every launch plan, tracking open items and flagging risk early
Shape integrations strategy
- Act as a core voice in integrations strategy and planning alongside Product and Engineering leadership
- Spot patterns across customers and…