J OB SUMMARY:
Coordinate faculty and APP outpatient clinic schedules, med/peds/OB call schedule, and Inpatient schedule, provides placement of students on faculty schedules, opens clinic schedules, nutrition schedules, and pharmacy schedules in the practice management system for all FM locations. Coordinates Faculty precepting schedules per the ACGME ratio requirements. Provides administrative support to faculty, working closely with the Primary Care Service Line Director, Residency Program Administration, and Senior Administrative Assistant.
SPECIFIC RESPONSIBILITIES:
Develop and Maintain Faculty Schedules:
Create and maintain the daily, weekly and yearly basic pattern schedules for each faculty physician and APP for all FM sites to include Biltmore and satellite locations this includes med/peds and OB call, inpatient attending coverage and department responsibilities including but not limited to pharmacy, CoCM, and nutrition schedules.
In coordination with Residency Program and Department needs, approve and make appropriate changes to the master schedule; manage and handle last minute changes and very complex scheduling issues to respond to resident and faculty needs.
Coordinate faculty schedules with the Residency Program Scheduler to produce timely and accurate patient care schedules.
Manages the weekly schedule to have an appropriate number of providers each half day to ensure access to patient care.
Manages resident/preceptor ratio to ensure proper supervision of the residents.
Manages all teaching clinic schedules with appropriate provider coverage to provide education/supervision to the FM residents
Produce monthly call schedule and responsible for finding coverage when call patterns break down.
Learner Schedule Placement:
Works with multiple departments in MAHEC to coordinate placement of learners. Learners include but are not limited to, UNCA Summer interns, UNC-SOM, Transitional Year Residents, Psychiatry Residents, WCU Nurse Practitioner students
KEY COMPETENCIES:
Communication Skills
Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient’s family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families.
Decision Making
Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time.
HealthCare Knowledge
Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC’s organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate.
Interpersonal Skills
Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others.
Organizational Values
Adherence to MAHEC’s founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and…