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Workers’ Compensation Board
Portland Advocate Division
Opening Date: October 30, 2026
Closing Date: November 16, 2026
Grade / Admin Unit: 13 / Administrative Services
Job Class Code: 6542
Salary: $18.53 - $26.68*/Hourly (*includes a 2.50% recruitment and retention stipend)
Position Number: 029000393
Location: Portland
Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.
JOB DESCRIPTION:
This is a classification in the Office & Administrative Support Job Family which provides office and administrative support to an agency, program, or operational unit requiring operation of office equipment and knowledge of office processes and diverse clerical functions. This job family is distinguished by its contributory role in meeting operational, production, and/or processing needs. This is office and administrative support work performing complex, varied office support tasks often requiring established skill sets which include a solid knowledge of modern office practices and office equipment necessary to perform divergent clerical functions. Responsibilities require independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.
RESPONSIBILITIES:
Complies with the requirements of State policies, including those relating to security and confidentiality policies for state business purposes.
Create and use varied correspondence formats and compose standard business correspondence.
Develop and use computerized formats and/or graphics for forms, pamphlets, graphs, charts, tables, and/or maps.
Examine documents/information, determine facts, detect errors and irregularities, and take action as authorized
Perform routine secretarial duties
Coordinate and assist with presenting at trainings for support staff
Write regular and/or periodic reports.
Track and/or monitor incoming referrals from the Workers’ Compensation Board Regional Offices, as well as incoming legal documents.
Receive and greet visitors and determine customer needs.
Assist with technical troubleshooting
Apply to routine individual cases an explanation and interpretation of applicable rules, regulations, policies, procedures, codes, and/or documentation requirements.
Assist with developing standard work procedures within established guidelines.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Knowledge of the principles, practices, and equipment used in graphics, illustration, and publication work.
Knowledge of information distribution through use of the internet.
Knowledge of the principles and practices of informational presentations.
Ability to create and use varied correspondence formats and compose standard business correspondence.
Ability to prepare standard reports.
Ability to develop and use computerized formats and/or graphics.
Ability to perform basic secretarial duties.
Ability to stay current and understand, discuss, explain, and apply applicable laws, rules, regulations, policies, procedures, paperwork, and terminology.
Ability to apply to routine individual cases an explanation and interpretation of applicable rules, regulations, policies, procedures, codes, and/or documentation requirements.
Ability to create basic graphics/illustration/publication work to produce informational materials.
Ability to effectively present information to individuals/ groups.
Ability to determine facts, detect errors and irregularities, and take appropriate action in accordance with established procedures.
Ability to effectively resolve problems.
Ability to exercise good judgment in appraising situations and making decisions/recommendations.
Ability…