We create possibilities that move life and commerce forward
Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place.
Summary
We are seeking a strategic, experienced communications leader to shape how Manhattan Associates is seen and heard by media, customers, industry stakeholders, and employees around the world. This leader will set an integrated global communications strategy and bring it to life through earned media, executive thought leadership, editorial content, and internal communications.
The successful candidate will be a trusted advisor to senior executives, a clear and compelling storyteller, and a steady leader in high-stakes situations. They will build strong partnerships across the business, translate complex priorities into messages people can understand, and help protect and strengthen the organization’s reputation across regions and channels.
Set the global communications strategy
Develop and lead an integrated global communications strategy spanning earned media, executive voice, and employee advocacy, aligned to Manhattan’s brand and growth priorities.
Partner closely with top global marketing leadership, and advise senior leaders on communications opportunities, timing, audience needs, and likely stakeholder response.
Establish clear messaging, editorial priorities, channel plans, and measures of success across internal and external communications.
Build scalable operating rhythms, processes, and standards that keep North America, EMEA, APAC, and LATAM aligned while allowing for local relevance.
Lead executive thought leadership
Oversee the executive content program across the C-suite, including bylines, LinkedIn, podcasts, speaking and keynote opportunities, and media interviews.
Manage a diverse set of executives with varied styles, schedules, and levels of public engagement; secure access and commitment, and establish a cadence that keeps content flowing.
Connect executive content to earned media and our editorial initiatives to bring thought leadership to the market in its most effective and efficient formats.
Guide Our Editorial Initiatives
Set the editorial vision and quality standards for the company’s first-party editorial property, working closely with its day-to-day lead and a diverse set of stakeholders.
Help build the contributor network and a publishing schedule aligned to corporate goals.
Ensure the property becomes a strategic asset that carries Manhattan’s point of view and publishes on a steady cadence.
Lead earned media and public relations
Own the corporate PR strategy, media relations program, and approach to proactive storytelling and earned media.
Oversee the third-party media strategy and shape it with LLM and SEO best practices, so that earned coverage performs where buyers and AI engines look.
Build trusted relationships with journalists and relevant industry voices; identify opportunities to share the organization’s expertise and perspective.
Oversee our agency partners
Serve as executive sponsor for the global and regional PR agency network, partnering closely with the day-to-day agency manager to ensure quality and volume of output aligned to broader strategic goals.
Manage budgets, assess performance and put resources behind the highest-value priorities.
Internal Communications and Activations
Partner closely with Internal Communications to set the approach for communicating strategy, business performance, organizational change, and leadership priorities to employees.
Evolve internal communications from keeping employees informed to activating them as advocates for Manhattan over the next 9 to 12 months.
Develop the team
Lead, coach and develop a talented team of communications experts across time zones.
Set priorities, roles…