We’re looking for a Compliance Associate - GA & OA to join our GAWS team at MGS. In this role, you will be responsible for accurately processing and indexing transactions while maintaining high standards of quality and productivity, as well as handling simple to complex licensing and representative maintenance activities in support of business operations.
Position Responsibilities:
Process, collect, scrub, and upload participant-level account data accurately and efficiently to meet management-defined service levels
Collect, scrub, and coordinate ERISA/PERA reallocation accounts
Capture information in systems following established methods and procedures; exercise good judgment in processing cases
Perform thorough checks on every case to eliminate financial errors; suggest process and metric improvements
Perform other duties as assigned by Operations Management
Required Qualifications:
College Graduate in any field
Proficient in MS Office Applications (Word, PowerPoint and Excel)
Knowledge of Streetscape, BPM, LARS and Licensing Process is an advantage
Good verbal and written English communication skills
Preferred Qualifications:
Strong analytical and problem-solving skills
Ability to pay close attention to detail with a high degree of accuracy
Fast Learner and can work with minimum supervision
Strong organizational skills
Good attendance record
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com .
Working Arrangement
Hybrid