As the Head of Anti Money Laundering-Counter Terrorist Financing you will lead a team responsible for ensuring Anti-Money Laundering (AML), Know Your Customer (KYC), and regulatory compliance requirements are consistently applied across the organization. You will oversee operational processes, establish robust controls, monitor risk exposures, and ensure all activities align with internal policies, regulatory standards, and industry best practices. The role requires strong leadership to drive operational excellence, enhance team capability, and maintain a high standard of compliance and governance.
You will be responsible for evaluating and managing financial crime risks, implementing quality assurance frameworks, and identifying opportunities to improve operational efficiency and effectiveness. Working closely with compliance, risk, and business stakeholders, you will provide guidance on complex AML matters, support regulatory and audit reviews, and make sound decisions on risk assessment and escalation. Success in this role requires strong analytical skills, attention to detail, and the ability to exercise independent judgment in a fast-paced and highly regulated environment.
Position Responsibilities
Lead and manage compliance activities to ensure business operations follow internal policies, regulations, and industry standards.
Partner closely with business and compliance teams to identify risks and provide practical compliance solutions.
Support the development, implementation, and review of policies and procedures.
Serve as a subject matter expert (SME) on compliance matters and regulatory requirements.
Conduct compliance assessments, investigations, and analysis on complex regulatory issues.
Deliver compliance training and awareness programs for employees.
Prepare compliance reports and provide recommendations to management.
Lead or contribute to cross-functional and strategic projects.
Engage with regulators, auditors, and industry working groups when required.
Ensure compliance documentation and governance processes are well maintained.
Collaborate across departments to balance business objectives with regulatory requirements.
Required Qualifications
Bachelor's Degree in Business, Law, Finance, Risk Management, or a related field
Minimum 15 years of experience in Compliance, Risk, Legal, Audit, Financial Services, or a related function
Strong understanding of regulatory requirements and compliance practices within the financial services industry
Excellent communication and stakeholder management skills, with the ability to influence decisions across different business functions
Strong analytical and problem-solving skills, capable of assessing complex issues and providing practical solutions
Ability to work independently while managing multiple priorities in a dynamic environment
Strong organizational skills with attention to detail and a commitment to high ethical standards
Comfortable leading change initiatives and driving continuous improvement
Preferred Qualifications
Strong communication, coordination, and stakeholder management skills
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement…