We’re looking for an IT Risk Governance & Oversight Specialist to join our Global Tech team at Manulife Global Solutions. In this role, you will play a key, dynamic role in supporting GWAM Information Risk Management team in delivering governance, key risk indicator, vulnerability management, process oversight, and strategic change initiatives. The specialist will strengthen risk and security oversight by monitoring key indicators, evaluating control and vulnerability data, coordinating remediation, and translating findings into clear management reporting. The successful candidate will combine information risk knowledge with strong analytical, reporting, and stakeholder-management skills. This individual will interpret enterprise standards, organize data from multiple sources, develop meaningful insights and dashboards, and identify opportunities to improve or automate governance processes. The role requires curiosity, adaptability, and a willingness to learn and responsibly apply emerging technologies, including artificial intelligence, to improve efficiency, data quality, and risk oversight.
Have the skills and experience for the job? Learn more about it below!
Position Responsibilities:
Develop, maintain, and enhance Power BI dashboards from source data through final visualization, including data preparation, modeling, validation, measures, controls, refresh considerations, and user-ready reporting.
Produce recurring and ad hoc management reports covering Key Risk Indicators (KRIs), remediation plans, compliance status, aging items, exceptions, trends, and other agreed risk-governance measures.
Collect, reconcile, validate, and organize data from multiple sources to ensure reporting is complete, accurate, timely, traceable, and aligned with agreed definitions.
Analyze data to identify trends, anomalies, root causes, overdue actions, control gaps, and areas requiring management attention or escalation.
Monitor reporting calendars, submission deadlines, data dependencies, remediation commitments, and stakeholder actions to support timely and complete reporting.
Follow up with business units, control owners, technology teams, and other accountable stakeholders to obtain updates, validate evidence, clarify discrepancies, and progress overdue actions.
Translate analytical findings into clear dashboards, presentations, executive summaries, and actionable insights for management decision-making.
Document reporting logic, data sources, metric definitions, procedures, quality checks, and governance requirements to support consistent execution and audit readiness.
Identify and implement opportunities to automate and streamline data collection, validation, reporting, workflow tracking, and stakeholder follow-up, including responsible use of AI where appropriate.
Interpret and apply relevant internal information-risk, security, governance, and control requirements to assigned reporting and oversight activities.
Support vulnerability-management, process-governance, and change-related reporting and coordination activities were confirmed as part of the role scope.
Provide practical guidance to stakeholders on reporting requirements, evidence expectations, metric definitions, dashboard use, and remediation tracking.
Required Qualifications:
Demonstrated hands-on experience creating Power BI dashboards from scratch, including connecting and preparing data, building data models, creating calculations and visualizations, validating results, and publishing user-ready reports.
Intermediate to advanced Microsoft Excel capability, including data reconciliation, pivot tables, formulas, lookups, analysis, and quality checks.
Demonstrated ability to collect, reconcile, analyze, and report complex data with a high degree of accuracy, attention to detail, and traceability.
Experience producing recurring reports or dashboards and managing reporting deadlines, data dependencies, action tracking, and stakeholder follow-through.
Ability to translate…