Our client, an established Travel Agency in Meath requires a Sales Exec concentrating on Long-haul and Cruises to join their team.
Key Responsibilities
* Sell a range of holidays, including cruises, long-haul destinations, tailor-made itineraries and package holidays.
* Provide travel advice and recommend suitable destinations, itineraries and travel experiences based on customer requirements.
* Manage customer enquiries from initial contact through to booking and post-sale support.
* Convert enquiries into confirmed bookings while maximising sales opportunities and revenue.
* Upsell and cross-sell travel products, including cabin upgrades, excursions, transfers, insurance and additional travel services.
* Develop and maintain strong customer relationships to encourage repeat business and referrals.
* Build detailed holiday itineraries and provide accurate quotations tailored to individual customer needs.
* Maintain up-to-date knowledge of cruise lines, tour operators, airlines, destinations and travel industry trends.
* Achieve and exceed individual sales targets, conversion rates and revenue objectives.
* Ensure all bookings are processed accurately and in accordance with company procedures and relevant travel regulations.
* Deliver a high standard of customer service throughout the entire sales and booking journey.
* Follow up on quotations and prospective bookings to maximise conversion opportunities.
Essential Requirements
* 3–4 years of experience in travel sales, with a proven background in selling cruises, long-haul holidays and/or tailor-made travel.
* Strong sales and negotiation skills, with a track record of converting enquiries into bookings.
* Genuine passion for travel.
* Experience working towards sales targets and commercial KPIs.
* Excellent communication, customer service and relationship-building skills.
* Confidence in identifying customer needs and recommending suitable travel solutions.
* Strong organisational skills and attention to detail.
* Ability to work independently and as part of a team in a fast-paced sales environment.
* Good computer skills and experience using booking systems, CRM platforms or travel reservation systems.
Salary : €35 + Benefits
for more information contact recruit@marshmackey.com