Company:
Mercer
Description:
Transformation Consultant
Marsh is seeking a talented Transformation Consultant to join our team in Mexico City . This is a hybrid role with a requirement to work at least three days per week in the office .
In this role, you will support transformation and organizational effectiveness initiatives by helping clients redesign how they work, improve productivity, optimize organizational structures, and manage change effectively. You will work closely with clients and project teams to diagnose business challenges, develop practical recommendations, and support the implementation of transformation solutions that drive measurable impact.
What you will do
Support transformation projects focused on organizational redesign, process redesign, productivity improvement, workforce planning, IA enablement, and change management
Demonstrated experience in organizational design, process redesign, workforce planning, productivity improvement, and change management
Analyze organizational structures, roles, current-state operating models and processes to identify inefficiencies and improvement opportunities
Develop practical, data-driven recommendations to improve organizational effectiveness and business performance
Build and support workforce models, capacity analyses, role design, and organizational structure assessments
Map, analyze, and redesign processes to improve organizational efficiency, simplify workflows, and increase productivity
Contribute to change management activities, including stakeholder engagement, communication, adoption planning, and implementation support
Translate data, metrics, and insights into clear client recommendations and action plans
Build client-ready presentations, frameworks, and working materials that support transformation journeys
Collaborate with project teams to strengthen delivery quality, client relationships, and internal capability building
Manage large data sets and transform them into meaningful, actionable information for clients
What you need to have
Bachelor’s degree in Digital Business Transformations , Industrial Engineering, Business Administration, or a related field
2 to 5 years of experience in consulting, organizational development, transformation, or related roles
Demonstrated experience in organizational design, process redesign, workforce planning, productivity improvement, and change management
Experience analyzing current-state operations and developing recommendations to improve efficiency and effectiveness
Experience with process mapping, organizational assessment, and operating model redesign
Strong analytical and critical thinking skills , with the ability to transform data into insights and recommendations
Advanced Excel skills , including handling large data sets, analysis, and modeling; macro programming is a plus
Advanced PowerPoint skills , with the ability to build high-quality client-ready presentations
Strong verbal, written, and presentation skills
Strong organizational and prioritization skills, with the ability to manage multiple workstreams simultaneously
Strong interpersonal skills and the ability to collaborate effectively with teams and stakeholders
Upper intermediate to advance English , including reading, writing, and conversational skills
Use of IA agents (Chatgpt, Claude, Gemini, etc.)
What makes you stand out
Strong experience in consulting firms or transformations areas in companies
Experience supporting senior stakeholders in transformation or operating model initiatives
Intermediate to advance Power BI skills
Knowledge of change management methodologies and adoption planning
Experience defining and tracking KPIs related to productivity, efficiency, and transformation impact
A strategic and creative mindset
Dynamism, proactivity, resilience, positivity, and motivation
A growth mindset and a strong desire to learn and develop
The ability to build strong relationships across business areas, including executive leaders
Why join our…