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ob Summary:
The Clinical Technology Manager is responsible for the day-to-day leadership, supervision, and operational oversight of Clinical Engineering and specialized Information Systems teams that support medical equipment, connected clinical devices, enterprise imaging, cardiology and radiology applications, and related clinical workflows across Mary Washington Healthcare.
This position leads the maintenance, support, implementation, integration, optimization, and lifecycle management of medical technologies and clinical application platforms that directly support safe patient care and operational continuity. The Manager collaborates with clinical, operational, Information Systems, cybersecurity, infrastructure, networking, Epic, and vendor partners to ensure that devices, applications, interfaces, images, and clinical data are reliable, secure, interoperable, and aligned with organizational goals.
The Manager serves as a key liaison between clinical departments, business stakeholders, vendors, physician groups, and technical teams. The role provides leadership for system availability, customer service, regulatory compliance, technical integration, project delivery, vendor performance, and continuous improvement across Clinical Engineering, Device Integration, and Imaging Applications.
Essential Functions & Responsibilities:
Leadership and Operations
Manages the daily operations of Clinical Engineering, Device Integration, and Imaging Applications teams, ensuring effective and coordinated delivery of clinical technology services.
Establishes departmental goals, performance measures, service standards, escalation paths, and operating practices aligned with organizational priorities.
Promotes accountability, teamwork, customer service, knowledge sharing, resilience, and continuous improvement across assigned teams.
Provides coaching, mentoring, professional development, and succession planning for assigned staff.
Participates in recruitment, onboarding, performance management, corrective action, and workforce planning.
Serves as an escalation point for complex operational, application, device, integration, vendor, and customer service issues.
Coordinates incident response, downtime planning, change management, problem management, and post-incident improvement for supported clinical technologies.
Clinical Engineering Management
Supports the Medical Equipment Management Program in accordance with Joint Commission, CMS, FDA, and other applicable regulatory requirements.
Ensures preventive maintenance, inspections, repairs, testing, safety activities, and documentation are completed according to established schedules and standards.
Maintains accurate medical equipment inventories, service records, maintenance histories, risk classifications, and regulatory documentation.
Monitors equipment performance and reliability, identifying opportunities to improve uptime, safety, standardization, and operational efficiency.
Collaborates with clinical departments to evaluate, procure, implement, integrate, and support medical technologies throughout their lifecycle.
Supports relationships with third-party service providers and equipment vendors to ensure contractual, quality, and service expectations are met.
Participates in Environment of Care activities and investigations involving equipment failures, safety concerns, recalls, and regulatory findings.
Device Integration Managemen t
Provides operational oversight for technologies that connect bedside, procedural, diagnostic, and mobile clinical devices with Epic and other clinical systems.
Guides the implementation, support, and optimization of device connectivity workflows for vital signs, physiologic monitoring, infusion, ultrasound, telehealth, virtual care, and other connected clinical technologies.
Coordinates device onboarding activities, including requirements discovery, network and…